For the complete documentation index, see llms.txt. This page is also available as Markdown.
Disconnected from server
Windows, Mac
Error Message: Disconnected from server (Error code: 57995)
We have identified cases where live streaming to YouTube via RTMP may be interrupted or become unstable when using PRISM Live Studio.
When this issue occurs, users may see a “Disconnected from server”, Error code: 57995 message in the PRISM PC app, causing the live stream to stop.
Cause
Instability within the user’s local network environment.
Insufficient upload speeds required to maintain a stable live stream.
Weak Wi-Fi signals preventing data from being transmitted from the client to the server in a timely manner.
Interference from system firewalls or third-party security software blocking the streaming connection.
How to Fix
Ensure a stable network environment To maintain a consistent data transmission, we highly recommend using a wired internet connection (LAN) rather than Wi-Fi.
Verify antivirus and firewall settings Temporarily disable antivirus programs or network firewalls to ensure that the streaming connection is not being blocked or interfered with.
