How to Fix BAND Channel Broadcasting Permission Errors

If you encounter a permission-related error when starting a broadcast to your BAND channel, you need to check the Live Streaming permission settings of that BAND. This guide explains the cause of the error and how to reconfigure permissions on the BAND website.

Cause

This error occurs when the currently signed-in account does not have Live Streaming permission on the connected BAND channel. By default, Live Streaming permission is granted only to the BAND Admin, and the Admin can change the permission scope at any time.

Common causes include:

• The current account is not an Admin of the BAND, and Live Streaming permission is restricted to Admin only.

• The BAND Admin changed the Live Streaming permission scope.

• The user has left the BAND or their membership status has changed.

Solutions

1. Reconfigure Live Streaming Permission on the BAND Website

Only a BAND Admin can change the Live Streaming permission settings. If you are not an Admin of the BAND, please ask the Admin to expand the permission scope following the steps below.

1

Go to the BAND website (https://band.us) and sign in with the Admin account of the BAND you want to broadcast to.

2

Navigate to the target BAND, then click [Band Settings] in the left menu.

3

On the Band Settings page, locate the [Member Privileges and Subgroups] section and click the [Change] button next to [Privileges].

4

On the Privileges page, scroll to the [Content Creation] section and click the [Change] button next to [Live Streaming].

5

In the permission scope popup, select the desired option (Admin / Admin & Co-Admins / Anyone), then click [OK]. Selecting Anyone is recommended to ensure all broadcasting accounts have the required permission.

6

Once saved, return to PRISM Live Studio and try broadcasting again.

2. Reconnect the BAND Channel in PRISM Live Studio

If the error persists after updating the BAND permission settings, reconnect the BAND channel in PRISM Live Studio.

1. Remove the connected BAND channel in PRISM Live Studio.

2. Add BAND again from the channel list and sign in.

3. Save the settings and click [Go Live] to retry broadcasting.

3. Check Your Membership Status

If the issue is not resolved with the steps above, please confirm that you are still a registered member of the BAND. Live Streaming is not available if you have left the BAND or have been removed by the Admin.

Desktop, Guides, Error Solution, Streaming