# Using Chats

The **Chat Dock** displays viewers’ messages from various streaming platforms in one place.

You can view chats separately for each platform or all at once in a single feed, and send messages to either a specific platform or all platforms simultaneously.

{% hint style="warning" %}
Chat Dock does not support Band and Custom RTMP.
{% endhint %}

If you want **PRISM chat** source that appears on your live screen, refer to the page below:

* [using-prism-chat-source](https://guide.prismlive.com/desktop/guides/sources/prism-chat-source/using-prism-chat-source "mention")

***

To open the Chat Dock, click the chat icon at the top of the **Sidebar**.

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FmcrS4UWwlfyBRnOu3iXN%2FGroup%201.png?alt=media&#x26;token=6e9b5b63-196d-45bc-a572-310a89bd80ea" alt=""><figcaption><p>Click the chat icon at the top of the <strong>Sidebar</strong>.</p></figcaption></figure>

Each platform’s icon tab represents its dedicated chat window.

{% hint style="info" %}
After linking your YouTube channel, you must log in again through the YouTube tab in the Chat Dock to view and send messages properly.&#x20;

Also, YouTube chat is not supported when the live stream is set to private.
{% endhint %}

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FG809ROEA650PByqSvrsi%2FGroup%202.png?alt=media&#x26;token=84aa6c3a-a397-4cb7-89b8-cea726b21c19" alt=""><figcaption><p>Each platform’s icon tab represents its dedicated chat window.</p></figcaption></figure>

If you are streaming to multiple platforms, the **All** tab will appear on the left side of the platform list. This tab collects messages from all your streaming platforms and displays them in one place. Messages sent from the **All** tab will be broadcast across all connected platforms, and you can adjust the font size by clicking the ‘aA’ icon.

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FYr13n8PeaubcF9gZwvXm%2FGroup%203.png?alt=media&#x26;token=9f60723b-202f-4fa2-9a07-05a9701bc02e" alt=""><figcaption><p>Messages sent from the <strong>All</strong> tab will be broadcast across all connected platforms.</p></figcaption></figure>

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FJwRF9z0bmgX2VWwu1Ieq%2FGroup%204.png?alt=media&#x26;token=41a7d461-7af4-4973-8f9f-73880df9dae5" alt=""><figcaption><p>You can adjust the font size by clicking the ‘aA’ icon.</p></figcaption></figure>

[..](https://guide.prismlive.com/desktop "mention"), [..](https://guide.prismlive.com/desktop/guides "mention"), [..](https://guide.prismlive.com/desktop/guides/features "mention"), [](https://guide.prismlive.com/desktop/guides/features/chat "mention"), [prism-chat-source](https://guide.prismlive.com/desktop/guides/sources/prism-chat-source "mention")


---

# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
