# Privacy Policy {% tabs %} {% tab title="EN" %} ### Items of personal information to be collected When signing up for membership using a social media login, we collect your nickname, social media ID, email address, and profile image from the chosen social media platform. When signing up for membership through NAVER Cloud B2B Service, we collect your nickname, member identifier(randomly allocated internal identifier), and profile image. Also, email address (ID), nickname, and password will be collected when signing up with email address. When you use and make payments for PRISM Plus(subscription service), we collect payment details (including subscription information, payment date and time, and receipt information) as well as payment status. Additionally, we collect your email address for the purpose of providing you with service usage guidance and required notice related to our service including information of your payments and subscriptions. In the course of handling events and customer inquiry, email address and event prize shipment information may be additionally collected. In the course of using services, IP addresses, device information (language, country, etc.), service use records, records of poor use, terminal information, etc. may be automatically generated and collected. In the process of streaming your video, your facial and physical features as well as your voice may be temporarily processed. However, such data is not stored in our system. When you use the 3D Avatar feature, we collect data about your facial expressions and body movements to make the avatar work, but we do not store this data. ### Personal Information collection methods The company collects personal information to provide services in the following manner: * Directly collected from the user during the course of subscription and use of PRISM Live Studio * Provided from the affiliated partners * Collected through the created information-gathering tools The company uses the collected information for the following purposes: * To help users seamlessly access services * To identify users and prevent illegal use of services * To create statistical data about service use * For surveys and analysis required to improve services * For a lottery and prize shipment of campaigns and events * To identify users and respond to an inquiry when a user submits one * To notify depending on needs, including important notices, etc. * To deliver advertising information such as events * To process payments, collect fees, verify transactions, and provide notifications related to payments and the use of recurring subscription services. * To comply with data retention obligations and other legal requirements under applicable laws and regulations. ### Sharing and supply of personal information In principle, the company does not provide any external party with the personal information of the user without prior written consent. However, exceptions are as below. * If the user agrees in advance * If under the provisions of the law and regulations ### Consignment of handling personal information The company has consigned the personal information for the service supplied as below. **Trustee company and consigned details** (1) Infrastructure operation for service supply and prevention of illegal use of services: NAVER Cloud Corp., NIT Service Corp. (2) Data backup (storage): NAVER Cloud Corp. (3) Customer service, service operation: InComms Corp., Green Web Service Corp., CommPartners Corp. (4) Payment system development and operation: NAVER WEBTOON Ltd. (re-trustee: NAVER Cloud Corp., N Tech Service Corp.) * Period of retention and use of personal information: Until withdrawing from the membership or the termination of consignment contract The trustee NAVER CLOUD stores the following personal information overseas. To ensure uninterrupted service even during a disaster, the company backs up (stores) data at home and abroad.\ The personal information necessary to provide the PRISM Live Studio service is securely stored overseas. If you do not want your personal information to be stored overseas, you can opt out by cancelling your membership. However, you will not be able to\ continue using the service. * Trustee: NAVER CLOUD Co., Ltd. * Location: Singapore (#24-01, Vision Exchange, 2 Venture Drive, Singapore 608526). * Consignment date and method: Remotely transferred to location via private network on July 13, 2020. * Information management contact: * Entrusted personal information: Minimum user data required for recovery. * Entrusted tasks: Overseas data backup (storage) to protect user data from disasters. * Retention and use of personal information: Until the cancellation of membership or termination of the consignment contract. ### User rights and how to exercise them * PRISM Live Studio is available to users aged 14 and older(in the case of PRISM Plus(subscription service), users aged 19 and older). Users can look up and modify their registered personal information, and request account deletion at any time. * Users may request the suspension of the processing of personal information at any time. However, the request to suspend processing may be denied due to the provisions of the law. * Users may withdraw their consent to the collection and use of their personal information at any time by cancelling their memberships. * If the user asks for correction of an error in their personal information, the relevant personal information will not be used or provided until the correction is completed. In addition, if this incorrect personal information was already provided to a third party, we will notify the result of correction to the third party without delay and have it corrected. * The company has terminated or deleted personal information upon the request of the users or legal representatives as specified in the “Period of retention and use of personal information”, and also processed not to browse or use for other purposes. ### Matters regarding installation/operation and rejection of automatic devices collecting personal information * **The purpose of the use of cookies** They are used to identify the visit and use types and the volume of users of the services and websites that the users have used, and to provide optimized information to the users. * **The installation/operation and rejection of cookies** The users have the option to set cookies. The users may allow or deny the storage of cookies from the option menu which is available in the browser and OS. However, if they refuse to save cookies, some services requiring login may not be accessible. ### Period of retention and use of personal information In principle, the company will destroy the personal information of users without delay, when purposes of collecting and using personal information have been achieved. However, if there is a need to store it pursuant to the relevant laws and regulations or the company’s internal policy as follows, it may be kept for a certain period of time even after the purpose of collection and use is achieved. * **In cases where retention is required under applicable laws and regulations** | Laws | Retained information | Retention period | | ----------------------------------------------------- | ------------------------------------------------------------------- | ---------------- | | ACT ON THE CONSUMER PROTECTION IN ELECTRONIC COMMERCE | Records related to cancellation of contracts or subscriptions, etc. | 5 years | | | Records related to payment for and supply of goods, etc. | 5 years | | | Records related to resolution of consumer complaints or disputes | 3 years | | PROTECTION OF COMMUNICATIONS SECRETS ACT | Login records | 3 months | | INCOME TAX ACT | Records related to withholding of taxes and public charges | 5 years | * **In cases where retention is required according to the company’s internal policies** To prevent fraudulent subscriptions and illegal use, we retain one-way encrypted IDs for 6 months. ### Safeguards for personal information The company takes the following security measures to ensure the safe management of users' personal information: * Establishment and implementation of internal personal information management plans * Formation and operation of a dedicated organization for personal information management * Regular privacy protection training for personnel handling personal information * Access control to personal information * Management of access rights to personal information processing systems * Encryption of personal information during storage and transmission * Retention of access logs and measures to prevent forgery and tampering * Installation and operation of security programs to prevent malware * Physical security measures for the safe storage of personal information * Safety measures to prepare for disasters and emergencies * Management of printed and copied materials containing personal information * Secure disposal of personal information ### Destruction procedures and methods of personal information The company’s destruction procedures and methods of personal information are as below: * **Destruction procedures** After the purpose of use is achieved, the information that the user entered for the service use shall be destroyed in accordance with internal policy and the relevant laws and regulations after being stored for a certain period of time. The relevant personal information shall not be used for purposes other than the storage purpose, except in cases according to the law. * **Destruction method** Personal information printed on paper shall be destroyed in a shredder, and personal information stored as an electronic file type shall be deleted by using technical methods that will disable the reproduction of the records. ### Contact related to privacy operation If you have any questions/complaints/consultations regarding the privacy policy, please contact the privacy department 'Data Protection & Privacy' ([Contact](https://help.naver.com/inquiry/input.help?serviceNo=1\&categoryNo=15744)).
### Matters regarding the use of third-party tools By connecting any account to PRISM Live Studio you agree to privacy policies of the corresponding media or social network platform.\ PRISM Live Studio uses the YouTube API Services. * YouTube : [Terms of Service](https://prismlive.com/en_us/policy/privacy_content.html#) , [Google Privacy Policy](https://prismlive.com/en_us/policy/privacy_content.html#) , [YouTube API Services](https://developers.google.com/youtube/terms/api-services-terms-of-service) A user can revoke a permission for accessing for Google account in the following page. * [Google account permission page](https://security.google.com/settings/security/permissions) When you use the 3D Avatar feature, we collect data about your facial expressions and body movements by the third party tools listed below. We will process the collected data solely within NAVER and will not disclose it to any third party. * Android OS: We use OASIS Engine by 'Naver Z Corporation to collect data. * IOS: We use TrueDepth API by Apple Inc. to collect data. ### Coverage With regard to the collection of personal information by other business operators from the link page in the services etc., this can’t be covered by the privacy policy. ### Revision of the privacy policy If there is any addition, deletion or modification to the current contents of the privacy policy, users will be notified through the “Bulletin board” beginning seven days prior to the revision. However, if there is a significant modification to the user’s rights such as collecting and use, and the supply of personal information to a third party etc., users will be notified at least thirty (30) days before it goes into effect. ### \[Appendix for U.S. Residents] NAVER Corporation (“we”, “our” or “us”) \[ NAVER 1784, 95 Jeongjail-ro, Bundang-gu,Seongnam-si, Gyeonggi Province, Republic of Korea] respects your concerns about privacy and personal information.\ In this Appendix for U.S. Residents, we explain how we collect, use, and disclose your personal information on PRISM LIVE STUDIO (“Service”), the rights that you have on your personal information, and how you can exercise your rights.\ The definition of the terms that are used in this Appendix follow the applicable U.S data privacy laws. #### 1. How We Collect Personal Information The table below describes categories of personal information that we collect and the sources of each category. | Category | Examples | Source | | -------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | Identifiers | Name, IP address, email address, cookie string data, pseudonymous data (e.g. hashed emails), operating system, device type, mobile device's identifier, and other unique identifier that may be assigned to any device by third parties and cross-referenced to recognize a device. | | | Commercial information | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | | | Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information | | | Internet or other similar network activities | | | #### 2. How We Use and Disclose Your Personal Information The table below describes business or commercial purposes for each category of personal information that we collect, and categories of third parties with whom we may disclose your personal information. | Category | Business and Commercial Purpose | Recipient | | ----------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Identifiers | | | |

Commercial information
(products or services purchased)

| | | |

Sensory data
(Image, video, voice)

| | | | Internet or other similar network activities | | | #### 3. How Long We Use and Retain Your Personal Information We will retain your personal information, in a form which permits us to identify you, for no longer than is necessary for the purpose that we specify in the “2. How We Use and Disclose Your Personal Information” section of this Privacy Policy. We may retain and use your personal information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements and rights #### 4. We Do Not Sell or Share Your Personal Information **We do not sell or share your personal information with third parties for cross-context behavioral advertising, and we also do not use your personal information for targeted advertising.**\ The definition of “sell”, “share”, “cross-context behavioral advertising”, and “targeted advertising” follows what is stipulated in the applicable U.S privacy laws including California Consumer Privacy Act(“CCPA”), amended by California Privacy Rights Act(“CPRA”).\ Under California Consumer Privacy Act(“CCPA”), amended by California Privacy Rights Act(“CPRA”), and the other U.S state privacy laws, “sell,” “selling,” “sale,” or “sold,” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for monetary or other valuable consideration. **We do not sell your personal information for monetary or other valuable consideration.**\ Under the CCPA, “share,” “shared,” or “sharing” means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged.\ “Cross-context behavioral advertising” means the targeting of advertising to a consumer based on the consumer’s personal information obtained from the consumer’s activity across businesses, distinctly- branded websites, applications, or services, other than the business, distinctly-branded website, application, or service with which the consumer intentionally interacts. Under the other U.S state privacy laws, "targeted advertising" means displaying advertisements to a consumer where the advertisement is selected based on personal information obtained from that consumer's activities over time and across nonaffiliated websites or online applications to predict such consumer's preferences or interests. **We do not share your personal information for cross-context behavioral advertising, and do not use your personal information for targeted advertising.**\ We also do not knowingly allow any third parties to put a tracking tool on our Service to collect your online activities over time. #### 5. Your Rights You have some or all of the following rights under the applicable U.S data privacy laws: * **Right to know.** You have the right to know what categories and specific pieces of personal information we collect about you. We provide the following information in this Privacy Policy, but you may also get the information by contacting us using the information provided in the "**8. Contact Us**" section. * Categories of personal information that we collect * Sources from which we collect your personal information * Business or commercial purposes for collecting and using your personal information * Retention period of your personal information, and * Categories of third parties to which we disclose your personal information In addition, you can also request a copy of specific pieces of your personal information that we’ve collected by contacting us using the information provided in the "**8. Contact Us**" section. Upon your verified request, we will provide the information in a portable and readily usable format(to the extent technically feasible). If you reside in Minnesota, you can also request a list of third parties to which we have disclosed your personal information by contacting us using the information in the "**8. Contact Us**" section. As we do not maintain the information in a format specific to each user, the list of third parties to whom we have disclosed any users' personal data may be provided instead as allowed by the Minnesota’s privacy law. * **Right to correct.** You have the right to correct inaccurate personal information we maintain. You may correct the inaccuracies on your personal information that you provided to us as follows at any time yourself. If you would like to request to correct your personal information, please contact us using the information provided in the "**8. Contact Us**" section. Upon your verified request, we’ll correct your personal information and will direct our service providers to do the same. * **Right to delete.** You have the right to request deletion of your data, unless an exception applies. Examples of exceptions include when we need to keep data to provide you the agreed Service in accordance with Terms of Service, meet legal obligations, detect fraud, investigate reports of abuse or other Terms of Service violations, or fix security issues. If you have a more detailed privacy inquiry or request about deleting your personal information, please contact us using the information provided in the "**8. Contact Us**" section. Upon your verified request, we’ll delete your personal information (unless an exception applies) and will direct our service providers to do the same. * **Right to optout of sale or sharing.** If we sell or share your personal information, you will have the right to request us not to sell or share your personal information. However, as specified in **3. We Do Not Sell or Share Your Personal Information** in this Privacy Policy, we do not sell or share your personal information, so we do not offer an ability to opt-out of sale and sharing your personal information. * **Right to optout of targeted advertising.** If we use your personal information for targeted advertising purpose, you will have the right to opt out of targeted advertising under certain state privacy laws in the U.S., such as Colorado, Virginia, Connecticut, Montana, Florida, Iowa, Texas, Delaware, Indiana, Tennessee, and etc. However, as specified in **3. We Do Not Sell or Share Your Personal Information** in this Privacy Policy, we do not use your personal information for targeted advertising, so we do not offer an ability to opt-out of targeted advertising. * **Right to review and optout of profiling.** If we use your personal information for profiling, utilizing automated decision-making in furtherance of decisions that produce legal or similarly significant effects, you will have the right to review and opt out of such profiling under certain state privacy laws in the U.S., such as Colorado, Virginia, Connecticut, Montana, Florida, Iowa, Texas, Delaware, Indiana, Tennessee, Utah, and etc.\ However, we do not engage in profiling that produces legal or similarly significant effects to you, so we do not offer an ability to opt-out of profiling.\ For your information, we may collect your behavioral data for analysis and statistical purpose to improve the Service, responding to your inquiries, security, or trouble shooting. * **Right to limit use or disclosure of sensitive personal information (“SPI”).** You have the right to limit the use and disclosure of your SPI if we collect and use your SPI beyond what is reasonable and proportionate to provide the requested goods or services. However, we do not collect SPI, so we do not offer an ability to limit the use and disclosure of SPI. * **Right to nondiscrimination** If you exercise any of your privacy rights under the applicable U.S privacy laws, we will not discriminate against you. **Responding to Requests**\ Once you have submitted your request, we will respond within the time frame permitted by the applicable law. Please note that we may charge a reasonable fee for multiple requests in the same 12-month period, as permitted by law. **Verification of your identity**\ To protect your privacy, we will ask you to verify your identity before we give you access to, correct, or delete your personal information. We may ask you to login to your account or to let us know your name, email address, phone number, and other information so that we can reasonably confirm your identity. To protect your personal information and privacy, we may not process your request until we can reasonably confirm your identity. **Authorized agent**\ Your authorized agents may act on your behalf by requesting to know, correct, delete. To protect your information, we may require the authorized agent to provide proof that you gave the agent written permission to exercise your rights. **Appealing request**\ You may appeal our decision to your request regarding your personal information. To do so, please contact us using the information provided in the "8. Contact Us" section. We respond to all appeal requests as soon as we reasonably can, and no later than legally required.\ If your appeal is unsuccessful , depending upon the state where you live, you may have the right to raise a concern or lodge a complaint with your state attorney general. #### 6. Children’s Personal Information We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from anyone under the age of 13, we will promptly delete the information. If you believe that your child under age 13 may have provided us with their personal information, please contact us using the information in the "**8. Contact Us**" section. #### 7. Update to Our Privacy Policy This Privacy Policy will be updated every 12 months to reflect changes in our data processing practices, or changes in the applicable laws. We will post a prior notice for any material changes that can affect data subjects on our Service. #### 8. Contact Us If you have any privacy concerns or questions, please contact us as follows: * Emailing us at [prismlive@naver.com](mailto:prismlive@naver.com%C2%A0) Privacy Policy announced on September 22, 2025 Privacy Policy enforced on September 23, 2025 [See previous version of Privacy Policy (September 09, 2025 \~ September 22,2025)](https://prismlive.com/en_us/policy/privacy_content.html#) {% endtab %} {% tab title="한국어" %} ## 개인정보처리방침 ### 수집하는 개인정보의 항목 회원 가입을 위해 소셜 로그인을 이용하는 과정에서 해당 SNS로부터 닉네임, SNS 아이디, 이메일 주소, 프로필 이미지를 제공받습니다. NAVER Cloud B2B 서비스를 이용하는 경우에는 로그인 시 닉네임, 회원식별자(회원 개인에게 임의로 부여된 내부 식별자), 프로필 이미지를 제공받습니다. 이메일주소로 회원 가입 시에는 이메일주소(아이디), 닉네임, 비밀번호를 수집합니다. 또한, 정기 구독 상품 결제 시, 결제 내역(구독 상품 정보, 결제일시, 결제영수증 정보)과 결제상태 정보를 수집하며, 결제 및 구독 상품 관련 안내를 비롯해 서비스 이용 관련 안내와 공지사항 전달을 위해 이메일 주소를 수집합니다. 고객 문의 처리 과정에서 이메일 주소를 수집할 수 있으며, 이벤트 진행 시 경품 배송 정보를 추가로 수집할 수 있습니다. 서비스 이용 과정에서 IP 주소, 단말기 정보(설정언어 및 국가 등), 서비스 이용기록, 불량 이용기록 등이 자동으로 생성되어 수집될 수 있습니다. 촬영하신 영상을 송출하는 과정에서 일시적으로 이용자의 얼굴 및 신체가 촬영된 영상과 음성 정보를 수집 등 처리하는 경우도 있지만, 수집한 영상 또는 음성 정보를 별도로 보관하지 않습니다. 3D 아바타 라이브 기능을 사용하는 경우 3D 아바타의 표정, 얼굴 및 신체 움직임을 업데이트하기 위해 이용자의 얼굴 표정 및 신체 움직임 정보를 수집하지만 해당 정보를 별도로 보관하지 않습니다. ### 개인정보 수집방법 회사는 서비스 제공 등을 위해 다음과 같은 방법으로 개인정보를 수집합니다. * PRISM Live Studio 서비스의 회원가입 및 이용 과정에서 이용자로부터 직접 수집 * 협력회사로부터의 제공 * 생성정보 수집 툴을 통한 수집 ### 개인정보의 수집 및 이용목적 회사는 수집한 정보를 다음과 같은 목적으로 이용합니다. * 이용자가 서비스를 원활히 이용할 수 있도록 돕기 위해 * 서비스 이용에 따른 이용자 식별 및 부정 이용 방지를 위해 * 서비스 이용에 관한 통계 데이터를 작성하기 위해 * 서비스 개선에 필요한 설문 조사 및 분석을 위해 * 캠페인 및 이벤트 등의 추첨 및 선물 발송을 위해 * 이용자로부터 문의가 있을 때 본인 여부를 확인하고 문의사항에 대응하기 위해 * 중요한 공지사항 등을 필요에 따라 공지하기 위해 * 이벤트 등 광고성 정보의 전달을 위해 * 정기 구독 상품 이용 시 요금 결제, 요금 추심, 결제 확인 및 정기 구독 상품 이용 관련 안내를 위해 유관 법령 상 정보 보관 의무 및 기타 법적 의무 준수를 위해 ### 개인정보의 공유 및 제공 회사는 원칙적으로 이용자의 개인정보를 이용자 사전 동의 없이 외부에 제공하지 않습니다. 다만 아래의 경우에는 예외로 합니다. * 이용자들이 사전에 동의한 경우 * 법령의 규정에 의한 경우 ### 개인정보의 처리위탁 회사는 서비스 제공을 위해 아래와 같이 개인정보를 위탁하고 있습니다.
**수탁업체 및 위탁업무 내용** (1) 서비스 제공을 위한 인프라 운영 및 서비스 부정이용 방지: 네이버클라우드㈜, NIT Service㈜ (2) 데이터 백업(보관): 네이버클라우드㈜ (3) 고객 상담, 서비스 운영: ㈜인컴즈, ㈜그린웹서비스, ㈜컴파트너스 (4) 결제 시스템 개발 및 운영 : 네이버웹툰(유)(재수탁업체 : 네이버클라우드㈜, N Tech Service㈜) * 개인정보의 보유 및 이용기간: 회원 탈퇴시 또는 위탁계약 종료시 수탁업체인 네이버클라우드㈜에서는 아래와 같이 개인정보를 국외에 보관하고 있습니다.\ \ 회사는 재난, 재해 상황에도 중단 없는 서비스 제공을 위해 국내외에 데이터를 안전하게 백업(보관)합니다.\ 이는 PRISM Live Studio 서비스를 안전하게 제공하기 위해 반드시 필요한 개인정보의 국외 보관으로서, 본 개인정보의 국외 보관을 원하지 않는 경우 회원탈퇴를 통해 거부 의사를 표시할 수 있으나, 거부 시 더 이상 서비스 이용이 어렵습니다. * 수탁업체: 네이버클라우드㈜ * 보관 장소: 싱가포르(#24-01, Vision Exchange, 2 Venture Drive, Singapore 608526) * 위탁 일시 및 방법: 2020년 07월 13일 사설 전용 네트워크를 이용한 원격지 전송 * 정보관리책임자 연락처: * 위탁하는 개인정보 항목: 복구를 위해 필요한 최소한의 이용자 데이터 * 위탁업무 내용: 재난, 재해 등으로부터 안전한 이용자 데이터 보호를 위한 국가간 데이터 백업(보관) * 개인정보의 보유 및 이용기간: 회원 탈퇴시 또는 위탁계약 종료시 ### 이용자의 권리와 그 행사방법 * PRISM Live Studio는 만 14세 이상 이용 가능한 서비스(PRISM Plus(유료 구독 서비스)의 경우에는 만 19세 이상의 성인만 이용 가능)로 이용자는 언제든지 등록되어 있는 자신의 개인정보를 조회하거나 수정할 수 있으며, 계정 삭제를 요청할 수 있습니다. * 이용자는 언제든지 개인정보 처리의 정지를 요청할 수 있으며, 법률에 특별한 규정이 있는 등의 경우에는 처리정지 요청을 거부할 수 있습니다. * 이용자는 언제든지 ‘회원탈퇴' 등을 통해 개인정보의 수집 및 이용 동의를 철회할 수 있습니다. * 이용자가 개인정보의 오류에 대한 정정을 요청한 경우에는 정정을 완료하기 전까지 당해 개인정보를 이용 또는 제공하지 않습니다. 또한 잘못된 개인정보를 제3자에게 이미 제공한 경우에는 정정 처리결과를 제3자에게 지체 없이 통지하여 정정이 이루어지도록 하겠습니다. * 회사는 이용자 혹은 법정 대리인의 요청에 의해 해지 또는 삭제된 개인정보를 아래 "개인정보의 보유 및 이용기간"에 명시된 바에 따라 처리하고 그 외의 용도로 열람 또는 이용할 수 없도록 처리하고 있습니다. ### 개인정보 자동 수집 장치의 설치/운영 및 거부에 관한 사항 * **쿠키의 사용 목적** 이용자들이 사용한 서비스와 웹 사이트들에 대한 방문 및 이용형태, 이용자 규모 등을 파악하여 이용자에게 최적화된 정보 제공을 위하여 사용합니다. * **쿠키의 설치/운영 및 거부** 이용자는 쿠키 설정에 대한 선택권을 가지고 있습니다. 이용자는 브라우저 및 OS에서 제공하는 옵션에서 쿠키의 저장을 허용하거나 거부할 수 있습니다. 다만, 쿠키의 저장을 거부할 경우에는 로그인이 필요한 일부 서비스는 이용에 어려움이 있을 수 있습니다. ### 개인정보의 보유 및 이용기간 회사는 원칙적으로 개인정보의 수집 및 이용목적이 달성되면 이용자의 개인정보를 지체없이 파기합니다. 단, 관계법령의 규정이나 회사 내부방침에 따라 보존할 필요가 있는 다음과 같은 경우에는 일정 기간 동안 개인정보를 보관할 수 있습니다. * **관계 법령의 규정에 의하여 보관하는 경우** | 관련 법령 | 보유정보 | 보관기간 | | ------------------------ | ---------------------- | ---- | | 전자상거래 등에서의 소비자 보호에 관한 법률 | 계약 또는 청약철회 등에 관한 기록 | 5년 | | | 대금결제 및 재화 등의 공급에 관한 기록 | 5년 | | | 소비자의 불만 또는 분쟁처리에 관한 기록 | 3년 | | 통신비밀보호법 | 로그인 기록 | 3개월 | | 소득세법 | 제세공과금 원천징수 관한 기록 | 5년 | * **회사 내부 방침에 따라 보관하는 경우** 부정 가입 및 부정 이용 방지를 목적으로 일방향 암호화한 아이디를 6개월간 보관합니다. ### 개인정보의 안전성 확보조치 회사는 이용자의 개인정보를 안전하게 관리하기 위하여 다음과 같은 안전조치를 취하고 있습니다. * 개인정보 내부 관리계획 수립ㆍ시행 * 개인정보 전담 조직 구성 및 운영 * 개인정보취급자에 대한 정기적인 개인정보 보호 교육 실시 * 개인정보에 대한 접근통제 * 개인정보처리시스템 접근권한 관리 * 개인정보 암호화 저장 및 전송 * 접속기록의 보관 및 위조ㆍ변조 방지를 위한 조치 * 악성프로그램 방지를 위한 보안프로그램을 설치 및 운영 * 개인정보의 안전한 보관을 위한 물리적 보안조치 * 재해ㆍ재난 대비 안전 조치 * 개인정보가 포함된 출력ᆞ복사물 관리 * 개인정보의 안전한 파기 ### 개인정보 파기절차 및 방법 회사의 개인정보 파기절차 및 방법은 다음과 같습니다. * **파기절차** 이용자가 서비스 이용 등을 위해 입력한 정보는 이용 목적이 달성된 후, 내부 방침 및 관련 법령에 따라 일정 기간 저장된 후 파기됩니다. 해당 개인정보는 법률에 의한 경우가 아니고서는 보관되는 목적 외로 이용되지 않습니다. * **파기 방법** 종이에 출력된 개인정보는 분쇄기로 분쇄하고, 전자적 파일 형태로 저장된 개인정보는 기록을 재생할 수 없는 기술적 방법을 사용하여 삭제합니다. ### 개인정보보호 업무 관련 문의처 본 개인정보처리방침에 관해 질문/불만/상담 내용이 있는 경우, 개인정보보호 담당 부서 Data Protection & Privacy ([문의하기](https://help.naver.com/inquiry/input.help?serviceNo=1\&categoryNo=15744))로 문의하실 수 있습니다. ### 외부 툴 사용에 관한 사항 계정을 PRISM Live Studio에 연결하면 해당 미디어 또는 소셜 네트워크 플랫폼의 개인 정보 보호 정책에 동의하는 것입니다.\ PRISM Live Studio는 YouTube API 서비스를 사용합니다. * YouTube : [이용약관](https://prismlive.com/ko_kr/policy/privacy_content.html#) , [Google 개인정보취급방침](https://prismlive.com/ko_kr/policy/privacy_content.html#) , [YouTube API 서비스](https://developers.google.com/youtube/terms/api-services-terms-of-service)
이용자의 구글 계정에 대한 접근 권한은 아래 링크에서 삭제할 수 있습니다. * [Google 계정 액세스 관리 페이지](https://security.google.com/settings/security/permissions) 3D 아바타 라이브 기능을 사용하는 경우, 아래와 같은 외부 툴을 사용하여 이용자의 얼굴 표정 및 신체 움직임 정보를 수집합니다. 아래 외부 툴을 사용하여 수집한 정보는 네이버 내부에서만 처리될 뿐 외부로 제공되지 않습니다. * Android OS: 네이버제트 주식회사에서 제공하는 OASIS Engine을 사용하여 수집 * IOS: Apple Inc. 에서 제공하는 TrueDepth API를 사용하여 수집 ### 적용 범위 서비스 내 링크 페이지 등 다른 사업자에 의한 개인정보 수집에 대해서는 본 개인정보처리방침의 적용 범위가 아닙니다. ### 개인정보처리방침의 개정 현 개인정보처리방침의 내용 추가, 삭제 및 수정이 있을 시에는 개정 최소 7일전부터 '공지사항'을 통해 고지할 것입니다. 다만, 개인정보의 수집 및 활용, 제3자 제공 등과 같이 이용자 권리의 중요한 변경이 있을 경우에는 최소 30일 전에 고지합니다. 2025 년 09 월 22 일 개인정보처리방침 공고 2025 년 09 월 29 일 개인정보처리방침 시행 [이전 개인정보처리방침 보기 (2025년 09월 9일 \~ 2025년 09월 28일)](https://prismlive.com/ko_kr/policy/privacy_content.html#) {% endtab %} {% endtabs %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://guide.prismlive.com/legal/privacy-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.