> For the complete documentation index, see [llms.txt](https://guide.prismlive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.prismlive.com/mobile/announcement/general/end-of-new-installations-for-old-version-app-android-os-below-10.0.md).

# End of New Installations for Old Version App (Android OS below 10.0)

{% tabs %}
{% tab title="EN" %}
We would like to inform you that new installations of the PRISM Live Studio app will be restricted on Android OS versions below 10.0.

The minimum supported Android OS version **has already been raised to 10.0 or higher.**\
Although we have exceptionally continued to provide the old version of the app for devices running below OS 10.0, persistent stability issues in these environments have made it difficult to maintain further support.

As a result, support for the app on Android OS versions below 10.0 will be fully discontinued.

**Effective Date**

* September 9, 2025 (GMT+9)

**Scope of Impact**

* Users who already have the old version installed can continue to use it.
* On devices running OS below 10.0, new installations or re-installations after deletion will no longer be possible.
* For stable service use, we recommend updating to the minimum supported OS version or higher and using the latest version of the app.

We kindly ask for your understanding as this unavoidable measure is being taken to ensure more stable service operation.\
\
For any inquiries, please contact us at <prismlive@navercorp.com>.
{% endtab %}

{% tab title="한국어" %}
Android OS 10.0 미만에서의 PRISM Live Studio 앱 신규 설치 제한 관련 안내드립니다.

***

Android 버전의 **최소 지원 OS은 이미 10.0 이상으로 상향되어 있습니다.**

그동안 10.0 미만 OS에서 구버전 앱을 설치해 사용하실 수 있도록 예외적으로 제공해 왔으나, 해당 환경에서 지속적으로 서비스 안정성 문제가 발생함에 따라 구버전을 계속해서 운영하기 어려운 상황입니다.

이에 따라 최소 지원 OS 미만 환경에서의 Android 앱 지원이 완전히 중단됩니다.

**조치 시점**

* 25년 9월 9일 (GMT+9) 예정

**영향 범위**

* 이미 구버전이 설치되어 있는 경우는 계속 사용할 수 있습니다.
* OS 10.0 미만에서의 앱 신규 설치 또는 기존 앱 삭제 후 재설치는 불가능합니다.
* 안정적인 서비스 이용을 위해 최소 지원 OS 이상에서 최신 버전 앱을 사용하시기를 권장합니다.

더 안정적인 서비스 운영을 위해 부득이하게 진행되는 조치인 점 양해 부탁드리며, 관련하여 문의가 있으신 경우 <prismlive@navercorp.com>으로 문의해 주세요.
{% endtab %}
{% endtabs %}


---

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