> For the complete documentation index, see [llms.txt](https://guide.prismlive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.prismlive.com/mobile/announcement/service-disruption/solved-facebook-streaming-error.md).

# \[Solved] Facebook Streaming Error

Facebook streaming was not available due to the Facebook system error.

We have confirmed that this error is no longer occurring in Facebook’s systems. So live streaming on the PRISM app can also start normally.

***

**June 11, 2024**

Currently, Facebook streaming from the PRISM Live Studio app is not starting properly. And this situation is due to an error in Facebook’s system itself.

And this error situation is shown below in the PRISM Mobile app and PC app, respectively.

<figure><img src="/files/EFJoDsFCaf8hf0JP4mm3" alt="" width="563"><figcaption><p>Error screen in Mobile app</p></figcaption></figure>

<figure><img src="/files/jG928iZAGeNnflrCRsa6" alt="" width="535"><figcaption><p>Error screen in PC app</p></figcaption></figure>

Unfortunately, because this issue is occurring within Facebook’s internal systems, the PRISM team is unable to take action on this issue. However, based on past experience, we can expect that the error will be corrected soon.

If the situation changes, we will keep you updated.&#x20;

[Mobile](/mobile/overview.md),  [Announcement](/mobile/announcement.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://guide.prismlive.com/mobile/announcement/service-disruption/solved-facebook-streaming-error.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
