> For the complete documentation index, see [llms.txt](https://guide.prismlive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.prismlive.com/mobile/guides/error-solution/error-information/getting-details-of-live-streaming-errors.md).

# Getting Details of Live Streaming Errors

Android, iOS

Mobile live streaming often takes place where the network is not stable, live streaming may ends unexpectedly. ​Moreover, due to changes and circumstances in the live platforms that interact with the PRISM app, live streaming may not start or end unintentionally. The PRISM app displays detailed errors to users in situations like this.

Users can see more clearly the errors that occur in live streaming through the improved live streaming error display in our app, and can use the information provided to solve the problem themselves or contact us with more information.

<figure><img src="https://miro.medium.com/v2/resize:fit:1400/1*RIsDDus-MzpCxGwKeKkTxg.jpeg" alt=""><figcaption></figcaption></figure>

For more information about handling errors, please refer to the page below:

[Solutions for Various YouTube Error Situations](/mobile/guides/error-solution/youtube/solutions-for-various-youtube-error-situations.md)

[Mobile](/mobile/overview.md), [Guides](/mobile/guides.md), [Error Solution](/mobile/guides/error-solution.md), [Error Information](/mobile/guides/error-solution/error-information.md)


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://guide.prismlive.com/mobile/guides/error-solution/error-information/getting-details-of-live-streaming-errors.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.