# Facebook Group Streaming No Longer Supported

We’re informing you that, due to an error on Facebook, live streaming couldn’t start as intended.

Facebook is currently responding with an error called ApiUnknown for the functionality API it provides to the PRISM app. This error occurs when users attempt to start streaming to Facebook groups from the PRISM app.

Recently, Facebook announced plans to restrict group streaming from third-party apps through the following notice. In accordance with this plan, substantial streaming limitations have been implemented starting from April 24, 2024.

***

{% hint style="warning" %}
[\[Introducing Facebook Graph API v19.0 and Marketing API v19.0\]](https://developers.facebook.com/blog/post/2024/01/23/introducing-facebook-graph-and-marketing-api-v19/)
{% endhint %}

> Deprecating Facebook Groups API\
> (Written on January 24, 2024)
>
> The Facebook Groups API is deprecated in v19 and will be removed from all versions in 90 days. This deprecation includes all Permissions (publish\_to\_groups, groups\_access\_member\_info) and Reviewable Features (Groups API) associated with the Facebook Groups API.

***

**Unfortunately, this error situation is due to a policy change by Facebook. We hope you understand the difficulty in supporting Facebook group streaming through channel integration-based functionality.**

However, streaming to Facebook groups via the Custom RTMP feature of the PRISM app is still possible. Please follow the steps below for live streaming using the Custom RTMP feature:

1. Access the Facebook website.
2. Navigate to the target group for streaming within the Facebook website.
3. Initiate \[Create Post].
4. Click on the More button and select \[Live Video].
5. Navigate to the \[Create live video] menu.
6. Click on the \[Go Live] button.
7. Select \[Streaming Software] as the video source.
8. Copy the \[Stream Key] and configure it in the PRISM app’s Custom RTMP settings.
9. The PRISM app provides Facebook’s \[Server URL] as a preset.
10. Save the Custom RTMP settings and select the streaming destination platform.
11. Click the \[Go Live] button on the live preparation screen to start streaming.
12. Confirm the streaming preview in the Facebook \[Create live video] menu.
13. Click the \[Go live] button at the bottom left to publish the live broadcast.

***

* Android error code : N/A
* iOS error code : 1\_- / 10


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