# Facebook Stream Was Canceled

{% hint style="danger" %}
You're restricted from acting as your Page until you complete Page Publishing Authorizaiton. Switch back to your Primary Profile to complete authorization under - Settings - Account Settings - Identity Confirmation. Complete verification or you will be restricted indefinitely.
{% endhint %}

We’ll walk you through a situation where you tried to start a live stream to Facebook, but it couldn’t start due to an error Facebook responded with.

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The current error occurs when your Facebook posting rights, including live streaming posting rights, are temporarily blocked due to a policy violation, or your posting rights to the Page have not been fully approved.

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FTx5TNnrMuqSCBojgIn8g%2F4604_n.png?alt=media&#x26;token=2a35fefc-0619-4e52-b6ea-9ae53af29b0b" alt=""><figcaption></figcaption></figure>

As mentioned briefly earlier, the current error is primarily caused by the following two reasons, but it can also occur in any situation where publishing rights are not properly granted to any destination.

1. You recently posted something that violated Facebook’s policies, and as a result, you’ve been temporarily blocked from using this feature. For more information, visit the Help Centre. To avoid being blocked again, please make sure that you’ve read and understand Facebook’s Community Standards. This block will remain active for 1 more day.
2. You’re restricted from acting as your Page until you complete the Page Publishing Authorization. Switch back to your Primary Profile to complete authorization under > Settings > Account Settings > Identity Confirmation. Complete verification, or you will be restricted indefinitely.

Facebook provides a detailed guide for the first cause, the policy violation case, at the following link:\
<https://www.facebook.com/help/116393198446749>

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So, if you experience this error while attempting to live stream on the PRISM app, you may need to check whether you have violated Facebook’s policy or wait for permission to post.

However, in most cases, it is highly likely that the restrictions will be lifted after some time, so it is recommended to wait for about a day and then try live streaming again in the PRISM app.

***

* Android error code : 4604
* iOS error code : 368 / 10


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