Stream Has Ended
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Stream has ended by the destination platform due to streaming instability or policy violations, or exceeding the time limit.
We will inform you about situations where the live broadcast you are streaming is terminated by the target live platform and the streaming in the PRISM app is also stopped.
Live broadcasts that are actually being streamed can be terminated by the live platform for various reasons. Therefore, the PRISM app checks in real time whether the current live broadcast is being maintained normally on the target live platform while the streamer’s live streaming is in progress.
When it is clearly confirmed that the current live stream is no longer in the OnAir state, such as when the streamer’s live broadcast is terminated, the following information is displayed on the app screen, and streaming in the PRISM app is also automatically stopped.
This process is to prevent a situation where the streamer continues to live stream unknowingly, even though the live broadcast has obviously ended on the live platform.
The main reasons why streamers’ live broadcasts are forcibly terminated on individual live platforms are as follows:
In case the streaming processing on the device was not normal
In case the live broadcast is terminated according to the community policy of the live platform
In case the live broadcast is terminated according to the maximum streaming time limit of the live platform
This case can be further divided into two situations.
Smartphones use wireless networks such as WiFi or mobile data networks, which may not be reliable by their nature.
Due to persistently low or temporarily low bandwidth, it may not be possible to stream live video created by the device to the target live platform.
Live platforms also have a policy to forcibly terminate the live broadcast if they do not receive a live video fragment from the device for a certain period of time.
Live platforms have different criteria for the maximum time they will wait to receive video again, and this criterion can change at any time. Please understand that it is difficult for us to provide specific guidance on this matter.
It is difficult to maintain stable live broadcasting if the network bandwidth you are using is insufficient. Please refer to the following guide to secure a more stable and sufficient network:
In fact, live streaming is a rather heavy task for a smartphone, as it has to handle multiple tasks simultaneously, such as receiving video from the camera, encoding the video, and sending data to a live platform.
When live streaming lasts a long time, various parts of the smartphone device become hot. Heat builds up in areas such as the camera, screen, CPU, and modem, which can eventually lead to a deterioration in video quality and device functionality.
In severe cases, the device may not be able to produce the amount of video it should within the set timeframe. In this case, the live platform may not receive the video normally, and the live broadcast may be terminated, just as in the case of network issues we introduced earlier.
If the live broadcast is terminated by the platform for no particular reason and your device is very hot at that time, please refer to the following guide to ensure your device is in optimal condition for streaming:
Individual live platforms such as YouTube, Facebook, and Twitch have their own policies for community safety. The platform will monitor users’ live streams to maintain community standards. Monitors for live streaming are sometimes handled by operators or automated AI technologies. Therefore, errors may occur in their processing.
Violent or sexual content may be reported by viewers, leading to the termination of the live broadcast. Live broadcasts that persist with still or objectively meaningless images may also be subject to restrictions.
If your live streaming is terminated, please check whether you are violating the community policy of the target live platform. Additionally, if live broadcasting is stopped from the platform even though there is no violation, you can contact the platform’s customer support and take action.
Individual live platforms such as YouTube, Facebook, and Twitch have their own maximum time limits for live streaming.
Additionally, live broadcasts streamed from the PRISM app may be forcibly terminated due to their time limit. Examples of time limits are:
These various live platforms have different time limit policies, which can also be adjusted at any time.
So, if your live streaming has ended and the length was rather long, please check whether the termination was due to the maximum streaming time limit of the live platform.
Android error code : 4913
iOS error code : 0 / 15
Streaming to Facebook: up to 8 hours.
There is no maximum time limit for streaming to YouTube. However, auto-archiving is only supported for live streaming videos under 12 hours. YouTube also warns that videos may not be archived at all if the streaming duration exceeds 12 hours.
Streaming to Twitch: up to 24 hours.
Streaming to Band: up to 2 hours.
