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  • Welcome!
  • Mobile
    • Overview
    • Guides
      • Getting Started with PRISM Mobile
      • Streaming
        • YouTube Streaming
          • Streaming to YouTube
          • Enabling YouTube HEVC (H.265) Streaming
          • Resuming YouTube Streams
          • Ending Process of YouTube Streaming
        • Configuration
          • Facebook App Tracking Transparency Permission
          • Setting Detailed Options for YouTube, Twitch, and Facebook
          • Broadcasting Live Stream in Background
          • Setting Adaptive Bitrate
          • Setting Non-save Video Option while Streaming
        • Sharing
          • Sharing Live Stream Links
        • RTMP
          • Using Custom RTMP
          • Connecting Facebook via RTMP
      • Widgets & Effects
        • Emotion Effect
          • Using Emotion Effect
        • Beauty Effects
          • Using Beauty Effects
        • GIPHY Effect
          • Using GIPHY Effect
        • Media Playlist
          • Using Media Playlist
        • Chat Widget
          • Automatically Disappearing Chat Messages
          • Displaying Superchat Widget
        • Text Widget
          • Using Informational Text Widget
        • Web Widget
          • Using Web Browser Widget
        • RTMP Overlay Widget
          • Using RTMP Overlay
      • Features
        • ScreenCast
          • Using Screencast
        • Remote Control
          • Using Remote Control for Another PRISM App
        • Camera
          • Setting Camera Focus
          • Using Chroma-key Background
          • Matching Your Stream Screen to Viewers’ Screens
          • Rotating Landscape and Portrait Screen
          • Flipping Front-facing Camera
          • Using Camera Pro Mode
        • AI
          • Transcribing AI Script from the Broadcast
        • Watermark
          • Hiding Watermark
        • Others
          • Muting Microphone and Camera
          • Using Live Streaming Status Indicator
          • Thermal Protection Mode
      • VTuber
        • Adopting 3D VRM VTuber
        • Adopting PNG Tuber
        • Creating PNG Tuber Characters Using External Applications
      • B2B
        • B2B Product for Utilizing PRISM App for Corporate Services
        • Connecting B2B Service Product Based on NAVER Cloud Platform
      • Error Solution
        • Streaming
          • Media Loading Failed
          • Video Encoding Failed
          • RTMP Connection Failed
          • RTMP Packet Transmission Failed
          • Server Connection Failed
          • Streaming Is Not Working
          • Stream May Be Terminated on the Live Platform
          • Stream Has Ended
          • Check Channel Integration or Title Settings
        • Error Information
          • Getting Details of Live Streaming Errors
          • End-of-live Broadcast Status Notifications
        • Performance
          • How to Reduce Overheating on Your Phone
          • Improving Smartphone Overheating for Better Streaming
          • 10 Tips for Better Stability and Quality
        • Facebook
          • Facebook Streaming Needs Setup And Permissions
          • Displaying Facebook Chats
          • Facebook Stream Was Canceled
          • Facebook Group Streaming No Longer Supported
          • Unknown Error On The Facebook
        • YouTube
          • How to Enable YouTube Streaming
          • YouTube Streaming Cannot Be Started
          • YouTube Stream Creation Failed
          • The Scheduled YouTube Live Had Been Deleted
          • The YouTube Scheduled Live Had Already Ended
          • YouTube Webcam Streams Are Unsupported
          • YouTube Login Has Expired
          • Solutions for Various YouTube Error Situations
        • ScreenCast
          • Responding to Audio Issues in ScreenCast
        • CONNECT
          • How to Resolve QR Code Scan Errors in CONNECT Menu
    • Announcement
      • General
        • NAVER Cloud B2B Product
        • Notice of Terms of Service and Privacy Policy Update (Effective July 7, 2025)
        • Upcoming Subscription Model for PRISM Live Studio
      • Service Disruption
        • Facebook Group Streaming Discontinued
        • [Solved] Facebook Streaming Error
    • Feature Update
      • Android Update
      • iOS Update
  • Desktop
    • Overview
    • Guides
      • Getting Started with PRISM Desktop
      • Streaming
        • Set Resolution
          • Finding Optimal Resolution for Each Platform
        • YouTube Streaming
          • Practicing with YouTube Rehearsal
          • Streaming HDR Content Live on YouTube
        • Twitch Streaming
          • Separating Audio for Twitch VOD
        • RTMP Streaming
          • Connecting Twitch via RTMP Presets
          • Connecting Instagram via RTMP Presets
          • Connecting Kick via RTMP Presets
          • Connecting BAND via RTMP Presets
        • SRT / RIST Streaming
          • Streaming Live via SRT or RIST Protocol
      • Features
        • Scene
          • Managing Scene Sets
          • Using Scene Templates
        • Audio
          • Using Audio Monitoring
          • Muting All Audio Channels at Once
        • Camera
          • Using Desk View on Mac
        • Chat
          • Using Chats
        • OBS Plugins
          • Using OBS Plugins
        • Recording
          • Using Automatic Recording File Splitting
        • Others
          • Using PRISM as a Camera Source in Other Programs
          • Live Drawing on Screen
          • Using Low Latency Audio Buffering Mode
          • Using Custom Browser Docks
          • Using PRISM Lab
      • Sources
        • Editting Sources
          • Adopting Chroma Key
          • Adopting Custom LUT Filters
          • Using Source Transition Effect
          • Setting Source Colors
        • PRISM Mobile Source
          • Connecting Camera from PRISM Mobile App
        • Spout2 Capture Source
          • Using Spout2 Capture Source
          • Setting Spout2 in VTuber Software
        • NDI Source
          • Using NDI Source (Windows)
          • Using NDI Source (Mac)
        • Media Source
          • Using Media Source
        • Window Capture Source
          • Using Window Capture Source
        • Audio Visualizer Source
          • Using Audio Visualizer Source
        • Music Playlist Source
          • Using Music Playlist Source
        • Clock Widget Source
          • Using Clock Widget Source
        • PRISM Sticker Source
          • Using PRISM Sticker Source​
        • Display Capture (Part) Source
          • Using Display Capture (Part) Source
        • Viewer Count Widget Source
          • Using Viewer Count Widget Source
        • Text Template Source
          • Using Text Template Source
        • PRISM Chat Source
          • Using PRISM Chat Source
      • Error Solution
        • Error Information
          • Understanding Issues with Error Notification
          • Providing Error Details for Support
        • Performance
          • Resolving Frame Drop Issues
          • Optimizing Live Streaming Performance
          • Configuring Graphics Card for PRISM App
        • Audio
          • Resolving Screen and Audio Sync Issues
        • Game
          • How to Fix Game Capture Failure
        • Others
          • Handling Network Error
          • Handling Stream Key or Channel Access Issue
          • Handling incorrect system time issue
          • Handling Error on Windows
          • Resolving Duplicate Update Issue
          • Resolving Google Login Localhost Issues
    • Announcement
      • General
        • NAVER Cloud B2B Product
        • Notice of Terms of Service and Privacy Policy Update (Effective July 7, 2025)
      • Service Disruption
        • [Solved] Facebook Streaming Error
        • Discontinuation of Streaming Feature Support for Facebook groups
    • Feature Update
      • Windows Update
      • Mac Update
  • LENS
    • Overview
    • Guides
      • Getting Started with PRISM Lens
      • Features
        • Virtual Background
          • Using Virtual Background
        • Beauty Effects
          • Using Beauty Effects
        • Color Filter & Color Correction
          • Using Color Filter & Color Correction
        • Advanced Camera Settings
          • Using Portrait Lighting and Motion Blur
        • PRISM Mobile Connection
          • Connecting Camera from PRISM Mobile App
        • Using Lens in PRISM Desktop
          • Using Lens in PRISM Desktop
          • Audio Output Setup after Connecting with PRISM Live Studio
        • Settings
          • Setting Decode Option
        • Others
          • Rotate / Mirror / Screenshot
      • Error Solution
        • PRISM Mobile Connection
          • Resolving PRISM Mobile Connection Issue
    • Announcement
      • General
        • Notice of Terms of Service and Privacy Policy Update (Effective July 7, 2025)
      • Service Disruption
        • Unusual Resolutions Can Cause Lens to Crash
    • Feature Update
      • Windows Update
      • Mac Update
  • SUPPORT
    • Help & FAQ
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  1. Mobile
  2. Guides
  3. Error Solution
  4. YouTube

YouTube Webcam Streams Are Unsupported

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Last updated 2 months ago

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Scheduled streams created from the webcam menu on the YouTube Live Dashboard are not supported. Please create a scheduled stream by selecting Streaming Software from the manage menu.

We’d like to inform you about an issue where you used a scheduled stream created in the YouTube Live Dashboard, but the live stream did not start properly.


Once you create a scheduled stream in the YouTube Live Dashboard, you can start live streaming by selecting the scheduled stream in the PRISM app.

However, a scheduled stream created from the 'Webcam' menu in the YouTube Live Dashboard is intended for direct use on the YouTube Live Dashboard webpage, not for general live streaming apps.

So, if you try to use a scheduled stream created in the 'Webcam' menu in the PRISM app, the live stream will not start properly, and the following message will appear.

Select 'Manage' from the menu on the left. This menu is represented by a calendar icon. After selecting 'Manage', click the 'Schedule Stream' button in the top right corner.

In the 'Create stream' menu, select 'Streaming software' under the "How do you want to go live?" option. At this point, you must select ‘Streaming software’ even if you plan to use the scheduled stream in the PRISM mobile app. If you select ‘Mobile’, the live stream will start normally in the PRISM app, but it will not be visible to viewers on YouTube.

After selecting 'Streaming software', follow the on-screen instructions to complete the stream creation process. On the live preparation screen in the PRISM app, click the 'Calendar' button to select and start your scheduled stream.


  • Android error code : 4224

You can create a scheduled stream that works with the PRISM app as follows. To start the process, open the YouTube Live Dashboard in a PC web browser instead of a mobile web browser.

https://studio.youtube.com/channel/UC/livestreaming/dashboard
Android error code: 4224