search
Ctrlk
WebsiteDiscordYouTube

PRISM AI Assistant

Android, iOS

The PRISM AI Assistant is a built-in chat-based support feature in the PRISM mobile app. It helps you quickly find answers about app features, streaming setup, and troubleshooting — all without leaving the app.

The assistant responds based on the official PRISM documentation, so you can get accurate, reliable guidance in your device's language.

PRISM AI Assistant is available both before and during a live broadcast. Responses are generated by AI and may occasionally contain inaccuracies.

hashtag
Accessing the AI Assistant

  1. Tap the More menu on the main screen.

  2. Tap the AI Assistant button displayed below the icon buttons.

  3. The chat window will appear as a bottom sheet.

🖼️ More 메뉴에서 AI Assistant CTA 버튼이 보이는 화면 (세로/가로 각 1장)

The AI Assistant button shows a friendly message like "How can I help you?" to guide you in.

hashtag
Using the Chat Interface

hashtag
Asking a Question

  1. Tap the text input field at the bottom of the chat window.

  2. Type your question and tap the Send button.

  3. The assistant will display a "Thinking..." indicator while preparing the response.

  4. The answer will appear with a typing animation effect.

🖼️ 대화창 전체 화면 — 머릿글, 질문/응답, 입력창이 모두 보이는 상태

  • You can type up to 512 characters per question.

  • The input field expands as you type, up to a maximum of 3 lines.

  • To stop a response while it is being generated, tap the Stop button in the input field.

hashtag
Preset Questions

When you first open the AI Assistant, you'll see a set of suggested questions tailored to your current mode. These help you get started quickly without needing to type.

🖼️ 모드별 고정 질문 화면 3장 (카메라 / 스크린 / 버튜버 모드) 나란히 배치

Camera Mode

  • YouTube live streaming guide

  • How to stream on multiple platforms at once

  • Using beauty effects during a live stream

Screen Mode

  • How to display game scenes clearly

  • How to stream a portrait game

  • Step-by-step guide to decorating a game screen

VTuber Mode

  • How to choose between 2D and 3D avatars

  • Adjusting the position of a 3D avatar

  • How to change the avatar you're currently using

Tap any suggested question to send it instantly.

hashtag
Related Questions

After each response, the assistant may display related questions that you can tap to continue exploring the topic. Up to 6 related questions can be shown.

🖼️ 응답 결과 하단에 연관 질문이 표시된 화면

hashtag
Viewing Sources

Each response may include reference links to the official documentation.

  1. Tap View Sources (n) below the response to see the list of referenced pages.

  2. Tap any link to open it in the in-app browser.

🖼️ 출처 보기 시트가 열린 화면

During a live broadcast, tapping source links is restricted to maintain a stable streaming experience. A message will appear informing you that link navigation is not available while live.

hashtag
Recent Questions

You can revisit your previous questions at any time.

  1. Tap the history icon on the left side of the input field.

  2. A list of your recent questions will appear, sorted by most recent.

  3. Tap any question to resend it and get a fresh response.

🖼️ 최근 질문 바텀 시트 화면

  • Up to 300 recent questions are stored locally on your device.

  • Questions are not synced across devices or operating systems.

  • You can delete individual questions or tap Delete All to clear the entire history.

hashtag
Using AI Assistant During a Live Broadcast

The AI Assistant is fully available during a live stream, so you can look up answers in real time without ending your broadcast.

  • The chat window is not visible to your viewers — it does not appear in the broadcast output.

  • Source link navigation is restricted during a live to prevent interruptions.

  • All other features — asking questions, viewing responses, related questions, and recent questions — work as usual.

hashtag
Troubleshooting with AI Assistant

When an error dialog appears during your broadcast, you can quickly get help from the AI Assistant.

  1. When an error dialog with an error code is displayed, tap the Ask AI button.

  2. The error dialog will close, and the AI Assistant chat window will open.

  3. The error code is automatically sent as a query, and the assistant will provide guidance on how to resolve it.

  4. When you close the chat window, you will return to the screen that was shown before the error occurred.

🖼️ 에러 다이얼로그에 Ask AI 버튼이 표시된 화면 → AI 응답 화면 (2장 나란히)

hashtag
Tips

  • Language: The AI Assistant responds in your device's language setting.

  • Scope: The assistant only provides information about the PRISM mobile app (iOS/Android). It does not cover PRISM Desktop or PRISM Lens.

  • Accuracy: Responses are based on official documentation. If the assistant cannot find a relevant answer, it will let you know.

  • Network: An internet connection is required. If you are offline, a message will inform you to reconnect before sending a question.

Last updated

Was this helpful?