# PRISM AI Assistant

The PRISM AI Assistant is a built-in chat-based support feature in the PRISM mobile app. It helps you quickly find answers about app features, streaming setup, and troubleshooting — all without leaving the app.

The assistant responds based on the official PRISM documentation, so you can get accurate, reliable guidance in your device's language.

> PRISM AI Assistant is available both before and during a live broadcast. Responses are generated by AI and may occasionally contain inaccuracies.

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### Accessing the AI Assistant

1. Tap the **More** menu on the main screen.
2. Tap the **AI Assistant** button displayed below the icon buttons.
3. The chat window will appear as a bottom sheet.

<figure><img src="/files/CrqxUEsnWe1D6Pyl9PMv" alt="" width="188"><figcaption></figcaption></figure>

🖼️ More 메뉴에서 AI Assistant CTA 버튼이 보이는 화면 (세로/가로 각 1장)

> The AI Assistant button shows a friendly message like "How can I help you?" to guide you in.

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### Using the Chat Interface

#### Asking a Question

1. Tap the text input field at the bottom of the chat window.
2. Type your question and tap the **Send** button.
3. The assistant will display a "Thinking..." indicator while preparing the response.
4. The answer will appear with a typing animation effect.

🖼️ 대화창 전체 화면 — 머릿글, 질문/응답, 입력창이 모두 보이는 상태

* You can type up to **512 characters** per question.
* The input field expands as you type, up to a maximum of 3 lines.
* To stop a response while it is being generated, tap the **Stop** button in the input field.

#### Preset Questions

When you first open the AI Assistant, you'll see a set of suggested questions tailored to your current mode. These help you get started quickly without needing to type.

🖼️ 모드별 고정 질문 화면 3장 (카메라 / 스크린 / 버튜버 모드) 나란히 배치

**Camera Mode**

* YouTube live streaming guide
* How to stream on multiple platforms at once
* Using beauty effects during a live stream

**Screen Mode**

* How to display game scenes clearly
* How to stream a portrait game
* Step-by-step guide to decorating a game screen

**VTuber Mode**

* How to choose between 2D and 3D avatars
* Adjusting the position of a 3D avatar
* How to change the avatar you're currently using

Tap any suggested question to send it instantly.

#### Related Questions

After each response, the assistant may display **related questions** that you can tap to continue exploring the topic. Up to 6 related questions can be shown.

🖼️ 응답 결과 하단에 연관 질문이 표시된 화면

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### Viewing Sources

Each response may include reference links to the official documentation.

1. Tap **View Sources (n)** below the response to see the list of referenced pages.
2. Tap any link to open it in the in-app browser.

🖼️ 출처 보기 시트가 열린 화면

> During a live broadcast, tapping source links is restricted to maintain a stable streaming experience. A message will appear informing you that link navigation is not available while live.

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### Recent Questions

You can revisit your previous questions at any time.

1. Tap the **history icon** on the left side of the input field.
2. A list of your recent questions will appear, sorted by most recent.
3. Tap any question to resend it and get a fresh response.

🖼️ 최근 질문 바텀 시트 화면

* Up to **300** recent questions are stored locally on your device.
* Questions are not synced across devices or operating systems.
* You can delete individual questions or tap **Delete All** to clear the entire history.

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### Using AI Assistant During a Live Broadcast

The AI Assistant is fully available during a live stream, so you can look up answers in real time without ending your broadcast.

* The chat window is **not visible** to your viewers — it does not appear in the broadcast output.
* Source link navigation is **restricted** during a live to prevent interruptions.
* All other features — asking questions, viewing responses, related questions, and recent questions — work as usual.

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### Troubleshooting with AI Assistant

When an error dialog appears during your broadcast, you can quickly get help from the AI Assistant.

1. When an error dialog with an error code is displayed, tap the **Ask AI** button.
2. The error dialog will close, and the AI Assistant chat window will open.
3. The error code is automatically sent as a query, and the assistant will provide guidance on how to resolve it.
4. When you close the chat window, you will return to the screen that was shown before the error occurred.

🖼️ 에러 다이얼로그에 Ask AI 버튼이 표시된 화면 → AI 응답 화면 (2장 나란히)

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### Tips

* **Language**: The AI Assistant responds in your device's language setting.
* **Scope**: The assistant only provides information about the PRISM mobile app (iOS/Android). It does not cover PRISM Desktop or PRISM Lens.
* **Accuracy**: Responses are based on official documentation. If the assistant cannot find a relevant answer, it will let you know.
* **Network**: An internet connection is required. If you are offline, a message will inform you to reconnect before sending a question.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guide.prismlive.com/mobile/guides/features/ai/prism-ai-assistant.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.