> For the complete documentation index, see [llms.txt](https://guide.prismlive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.prismlive.com/prism-plus-and-credits/prism-plus/guides/announcement/holiday-notice-prism-live-studio-customer-service-feb.-16-18-2026.md).

# Holiday Notice - PRISM Live Studio Customer Service (Feb. 16 \~ 18, 2026)

Feb. 13, 2026

{% tabs %}
{% tab title="EN" %}
We would like to inform you of the temporary closure of our Customer Service during the Korean holiday period.

* **Closure Period**: February 16, 2026 (Mon) – February 18, 2026 (Wed) (UTC+9)
* Inquiries received during this period will be reviewed and responded to sequentially starting from **February 19, 2026 (Thu), (UTC+9)**.

Please note that due to the holiday period, response times may be delayed. We appreciate your understanding.
{% endtab %}

{% tab title="KR" %}
한국의 연휴 기간으로 인한 고객센터 휴무에 대해 안내해 드립니다. 

* 고객센터 휴무: 2026년 2월 16일(월) \~ 2026년 2월 18일 (수) (UTC+9)
* 휴무 기간 중 접수된 문의는 2월 19일(목) (UTC+9)부터 순차적으로 검토 및 답변해 드릴 예정입니다. 

연휴 기간 중 문의가 증가하여 답변이 다소 지연될 수 있음을 양해 부탁드립니다.
{% endtab %}
{% endtabs %}


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