Notice of Terms of Service and Privacy Policy Update (Effective July 7, 2025)
June. 4, 2025
Starting July 7, some features of PRISM Live Studio will be available through a subscription model. Accordingly, the Terms of Service and Privacy Policy will be updated, and we would like to inform you in advance.
Basic features will remain free even after the transition to a subscription model. More detailed information about the subscription model will be provided through a separate in-app notice on June 16.
Notice and Effective Dates
Notice Date: 2025-06-04
Effective Date: 2025-07-07
Key Updates to the Terms of Service
Addition of definitions for “User,” “Paid Service,” and “Paid Service Agreement”
Addition of clauses regarding entering a Paid Service Agreement, withdrawal of subscription, and provision of paid services
Key Updates to the Privacy Policy
Revisions to the terms regarding the collection, use, and disposal of personal information in relation to the introduction of a paid subscription service
Details of the Updates to the Terms of Service
Article 1 (Purpose)
The purpose of this agreement is to define the rights and obligations between the user (hereinafter referred to as the ‘User’) of Prism Live Studio service (hereinafter referred to as the ‘Application’) and the provider of ‘Application’, NAVER Corporation (hereinafter referred to as the ‘Company’).
Article 1 (Purpose)
These Terms of Use (hereinafter referred to as the 'Terms') are intended to stipulate the rights and obligations between NAVER Corporation (hereinafter referred to as the 'Company') and the 'Members', as well as other necessary matters, in relation to the use of the PRISM Live Studio service (hereinafter referred to as the 'Application' or the 'Service') provided by the Company.
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Article 2 (Definitions)
The definitions of terms used in these Terms are as follows.
① 'User' means a 'Member' who uses the 'Application' pursuant to a service agreement with the 'Company'.
② 'Paid Service' means a service provided for a fee within the 'Application', and consists of subscription products available for a set period of time (e.g., monthly subscription to PRISM Plus).
③ 'Paid Service Agreement' means a contract concluded when a 'Member' applies for a recurring payment in order to use the 'Paid Service'.
Article 2 (Publication and Revision of User Agreement)
①The ‘Company’ shall publish this on the initial screen or noticeboard of the service so that the ‘Users’ can easily access the contents of this agreement.
②The Company may revise this Agreement within a boundary that does not infringe on related acts such as the “Act on the Regulation of Terms and Conditions” and the “Act on Promotion of Information and Communications Network Utilization (hereinafter referred to as “Information and Communications Network Act”)”.
③In the case that the ‘Company’ revises the agreement, the Company shall abide by Paragraph 1 and the existing agreement and shall specify the effective date and the reason for the revision from thirty (30) days before the effective date to the day before the effective date in case the agreement is revised. If the revision is likely to negatively affect the ‘Users’, the Company shall clearly notify them of it within a given period of time via electronic means such as e-mails, e-messages, or agreement pages.
④In the case that the ‘Company’ announces or notifies Users of the revised agreement in accordance with the preceding paragraph, if the Company clearly announced or notified the Users that they will be deemed to have consented to the amendment if they do not make expression of opposition within thirty (30) days from the date of the announcement or notice, and if the Users still did not show their intent to oppose, the Users will be deemed to have accepted the revised agreement.
⑤The ‘Company’ shall not apply a revision to the agreement if the ‘Users’ do not agree with it, and the ‘User’ may terminate the agreement. However, if there are special reasons for denial, the ‘Company’ may terminate the agreement.
Article 3 (Publication and Revision of User Agreement)
① The ‘Company’ shall publish this on the initial screen or noticeboard of the service so that the ‘Users’ can easily access the contents of this agreement.
② The Company may revise this Agreement within a boundary that does not infringe on related acts such as the “Act on the Regulation of Terms and Conditions” and the “Act on Promotion of Information and Communications Network Utilization (hereinafter referred to as “Information and Communications Network Act”)”.
③ In the case that the ‘Company’ revises the agreement, the Company shall abide by Paragraph 1 and the existing agreement and shall specify the effective date and the reason for the revision from thirty (30) days before the effective date to the day before the effective date in case the agreement is revised. If the revision is likely to negatively affect the ‘Users’, the Company shall clearly notify them of it within a given period of time via electronic means such as e-mails, e-messages, or agreement pages.
④ In the case that the ‘Company’ announces or notifies Users of the revised agreement in accordance with the preceding paragraph, if the Company clearly announced or notified the Users that they will be deemed to have consented to the amendment if they do not make expression of opposition within thirty (30) days from the date of the announcement or notice, and if the Users still did not show their intent to oppose, the Users will be deemed to have accepted the revised agreement.
⑤ The ‘Company’ shall not apply a revision to the agreement if the ‘Users’ do not agree with it, and the ‘User’ may terminate the agreement. However, if there are special reasons for denial, the ‘Company’ may terminate the agreement.
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Article 4 (Interpretation of the Terms)
Matters not stipulated in these Terms, and the interpretation of these Terms, shall be governed by the 'Content Industry Promotion Act', the 'Act on the Consumer Protection in Electronic Commerce', the 'Act on the Regulation of Terms and Conditions', the 'Guidelines for the Protection of Content Users' established by the Minister of Culture, Sports and Tourism, other relevant laws and regulations, or customary practices.
Article 3 (Conclusion of the Service Agreement)
①The user agreement is concluded when the User applies for the use of the Application after agreeing to the Terms of Use and the company approves such user application.
②The company shall, in principle, accept the application for use of this article. However, the company may not approve or withhold approval in any of the following cases:
1. In the case that the applicant has a history of disqualification of subscription in accordance with this agreement. An exception exists when the applicant has obtained approval to rejoin from the Company.
2. In the case of application for subscription in the name of another person.
3. In the case of provision of false information or failure to present information required by the Company.
4. In the case of a child under fourteen (14) years old.
5. In the case that an approval will not be possible due to the fault of the user, or there has been a breach of this agreement in process of the request
③According to Paragraph 1, the ‘Company’ may request ‘Users’ to verify their real name or identify themselves through specialized organization.
④The Company is entitled to refuse or reserve acceptance of an application in the event that there is no room for service- related facilities or if there are technical or business problems.
⑤If application for subscription is not accepted or reserved in accordance with Paragraphs 2 and 4, the ‘Company’ shall, in principle, thereby inform the applicant.
⑥The establishment time of the user agreement shall be the time when the ‘Company’ has marked completion of subscription on the application procedure.
⑦The ‘Company’ has rights to grade in use by subdividing service menu, number of uses, and hours of use after classifying the ‘Users’ according to class in accordance with company policies.
Article 5 (Conclusion of the Service Agreement)
① The user agreement is concluded when the User applies for the use of the Application after agreeing to the Terms of Use and the company approves such user application.
② The 'Paid Service Agreement' for the use of the 'Paid Service' shall be concluded when the User applies for a recurring payment to use the Paid Service and the Company approves the application.
③ A User who is under the age of 19 or is a minor under the laws of their country of residence must obtain the consent of a parent or other legal guardian in order to enter into a Paid Service Agreement. The Company shall inform the User prior to the conclusion of the agreement that if a User under the age of 19 or a minor under the laws of their country of residence does not obtain such consent, the Paid Service Agreement may be canceled by the minor or their legal representative. However, if the minor uses the payment information or personal information of an adult third party without consent to enter into the Paid Service Agreement and thereby deceives the Company into believing that they are an adult or have obtained the consent of a legal representative, the User or their legal representative shall not be allowed to unilaterally cancel the agreement, even without the legal representative’s consent.
④ The company shall, in principle, accept the application for use of this article. However, the company may not approve or withhold approval in any of the following cases:
In the case of an applicant who has previously lost their User status or had their service agreement terminated under these Terms, unless re-registration has been approved by the Company;
In the case of application for subscription in the name of another person.
In the case of provision of false information or failure to present information required by the Company.
In the case of a child under fourteen (14) years old.
In the case that an approval will not be possible due to the fault of the user, or there has been a breach of this agreement in process of the request
In the case of insufficient service-related facilities, or technical or operational difficulties;
⑤ According to Paragraph 1, the ‘Company’ may request ‘Users’ to verify their real name or identify themselves through specialized organization.
⑥ If the Company does not approve or withholds approval of a service application under the proviso of Paragraph ④, the Company shall, in principle, notify the applicant of this decision.
⑦ The establishment time of the user agreement shall be the time when the ‘Company’ has marked completion of subscription on the application procedure.
⑧ The ‘Company’ has rights to grade in use by subdividing service menu, number of uses, and hours of use after classifying the ‘Users’ according to class in accordance with company policies.
Article 4 (Notification to Users)
① The ‘Company’ may notify its ‘Users’ via e-mail or e-message service within ‘Application’ unless there is a separate regulation in this agreement.
② In case of notification to all ‘Users’, the ‘Company’ may substitute for the notification in Paragraph 1 by publishing on the noticeboard of ‘Company’ or ‘Application’ for seven (7) days or more.
Article 6 (Notification to Users)
① The ‘Company’ may notify its ‘Users’ via e-mail or e-message service within ‘Application’ unless there is a separate regulation in this agreement.
② In case of notification to all ‘Users’, the ‘Company’ may substitute for the notification in Paragraph 1 by publishing on the noticeboard of ‘Company’ or ‘Application’ for seven (7) days or more.
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Article 7 (Provision of the Service, etc.)
① The 'Company' shall provide detailed descriptions of the types, fees, and other specifics of the 'Service' through each service page.
② For matters related to the 'Paid Service' that are not specified in these Terms, the 'Company' shall provide detailed explanations through the subscription product information page, help section, or similar resources.
③ Before entering into a 'Paid Service Agreement', the 'User' shall thoroughly review the information provided by the 'Company', including these Terms, the subscription product information page, and help section, to understand the product details and minimum system requirements necessary for using the 'Service', so that they may proceed with the transaction without error. If a 'User' makes a payment or is unable to use the 'Service' without having reviewed the provided information, such failure shall be considered the 'User's' responsibility.
④ The 'Company' may, at its sole discretion, offer free trials or promotional benefits for 'Paid Services' to 'Users'. The eligibility, duration, and content of such free trials or promotions may be modified at the 'Company's' discretion.
Article 5 (Change or Termination on Service)
①The ‘Company’ may change the contents of ‘Application’ if needed. However, if the change will have an important effect on the rights and obligations of ‘User’, the Company shall follow Article 2 in order to notify the Users before making the changes.
②The ‘Company’ shall terminate the service of ‘Application’ temporarily in cases of maintenance and replacement of information and communication equipment such as computers, failure, loss of communication, or other operational needs.
③The ‘Company’ may carry out a regular checkup if necessary for the provision of services of ‘Application’, and the Company may discontinue the service of ‘Application’ temporarily while carrying out a regular checkup.
④The ‘Company’ may terminate the service of ‘Application’ in accordance with the Company’s administrative reasons.
Article 8 (Change or Termination on Service)
① The 'Company' may modify the content of the 'Service' if necessary. The 'Company' may also, if necessary, change the composition and pricing of the 'Paid Service', discontinue certain offerings, or introduce new products.
② If a modification to the 'Service' as described in Paragraph ① has a significant impact on the rights and obligations of the 'User', the 'Company' shall implement such changes by following the notice and notification procedures set forth in Article 3. However, changes in the final payment amount due to adjustments in country-specific sales tax shall not be separately notified by the 'Company'.
③ The 'Company' may temporarily suspend the provision of the 'Service' in the event of maintenance, replacement, or malfunction of information and communications equipment, network interruptions, or other operationally significant reasons. The 'Company' may also conduct regular maintenance if necessary for providing the 'Service', during which the provision of the 'Service' may be temporarily suspended.
④ If there are operationally significant reasons, the 'Company' may change the minimum supported operating systems or app version requirements for the 'Service'. If the User's device or operating system does not meet such requirements, the use of all or part of the 'Service' may be restricted.
⑤ The ‘Company’ may terminate the service of ‘Application’ in accordance with the Company’s administrative reasons.
⑥ In the event that the use of the 'Service' is restricted or suspended under Paragraphs ④ or ⑤, the 'Company' shall notify the 'User' in accordance with the method set forth in Article 6. In such cases, a 'User' who has entered into a 'Paid Service Agreement' may terminate the agreement or request compensation based on the usage fee corresponding to the affected period.
Article 6 (User Rights and Obligations)
①The ‘User’ shall comply with regulations, notices, and related statutes of the ‘Company’ along with regulations under this agreement to use the service of ‘Application’.
②The ‘User’ shall not perform the following acts regarding ‘Application’. (Applicable only when using the PRISM mobile app.):
1. Installation or use of ‘Application’ without Company’s permission.
2. Connecting to another person’s internet broadcasting account and airing the show via ‘Application’.
3. Reverse-engineering the ‘Application’.
4. Providing, distributing, or selling the ‘Application’ at a cost or for free to a third party.
5. Defamatory or infringement on rights of a third party by using ‘Application’ (including copyright).
6. Violating a related statue including the Information and Communications Network Act by using ‘Application’.
7. Making a confusion of provider or operator of ‘Application’.
Article 9 (User Rights and Obligations)
①The ‘User’ shall comply with regulations, notices, and related statutes of the ‘Company’ along with regulations under this agreement to use the service of ‘Application’.
②The ‘User’ shall not perform the following acts regarding ‘Application’. (Applicable only when using the PRISM mobile app.):
1. Installation or use of ‘Application’ without Company’s permission.
2. Connecting to another person’s internet broadcasting account and airing the show via ‘Application’.
3. Reverse-engineering the ‘Application’.
4. Providing, distributing, or selling the ‘Application’ at a cost or for free to a third party. 5. Defamatory or infringement on rights of a third party by using ‘Application’ (including copyright).
6. Violating a related statue including the Information and Communications Network Act by using ‘Application’.
7. Making a confusion of provider or operator of ‘Application’.
③ The 'User' is responsible for securely managing access to their account, device information, and app market account. The 'Company' shall not be held liable for any payments or use of services made without authorization by a third party unless such occurrence is due to the 'Company's' willful misconduct or negligence.
Article 7 (Publication of Ads)
The ‘Company’ may publish ‘Company’ or a third party’s ads in ‘Application’.
Article 10 (Publication of Ads)
The ‘Company’ may publish ‘Company’ or a third party’s ads in ‘Application’.
Article 8 (Intellectual Property Rights and Warranties)
①The copyright of ‘Application’ (source code of program, executable file and UI/UX, inserted image, other works regarding program) belongs to the ‘Company’, and the ‘User’ has the right of using it with permission under this agreement. However, the User shall have no rights regarding ‘Application’.
②The ‘User’ is responsible for the results of distributed video, audio, and data (hereinafter referred to as the ‘Video’) via ‘Application’. The ‘User’ has rights for approval and license in order to send out ‘Videos’.
③The ‘User’ may check whether ‘Videos’ sent out via ‘Application’ conform to related laws or regulations, and may also check if the Video violates a specific country’s related laws or regulations, or the rights of others. In particular, when the ‘User’ inserts a ‘Video’ to shows, the User shall always check if the ‘Video’ violates the copyright or the rights of a third party prior to the distribution. However, the ‘User’ may bear the legal responsibilities due to violating related laws and regulations, and the ‘Company’ shall have no legal responsibility for the contents of the ‘Video’ that is distributed via ‘Application’.
Article 11 (Intellectual Property Rights and Warranties)
①The copyright of ‘Application’ (source code of program, executable file and UI/UX, inserted image, other works regarding program) belongs to the ‘Company’, and the ‘User’ has the right of using it with permission under this agreement. However, the User shall have no rights regarding ‘Application’.
②The ‘User’ is responsible for the results of distributed video, audio, and data (hereinafter referred to as the ‘Video’) via ‘Application’. The ‘User’ has rights for approval and license in order to send out ‘Videos’.
③The ‘User’ may check whether ‘Videos’ sent out via ‘Application’ conform to related laws or regulations, and may also check if the Video violates a specific country’s related laws or regulations, or the rights of others. In particular, when the ‘User’ inserts a ‘Video’ to shows, the User shall always check if the ‘Video’ violates the copyright or the rights of a third party prior to the distribution. However, the ‘User’ may bear the legal responsibilities due to violating related laws and regulations, and the ‘Company’ shall have no legal responsibility for the contents of the ‘Video’ that is distributed via ‘Application’.
Article 10 (Termination and Restriction of Agreement, Compensation for Damages)
①The User may always cease the use of ‘Application’ and delete the Application.
②The Company may restrict the use of ‘Application’ or terminate the agreement if the User violates related laws or fails to comply with this Agreement.
③The Company may send claims for damages to a User if the User violates related laws or agreement and causes damages to others.
Article 12 (Termination of the Service Agreement, Compensation for Damages, etc.)
① The 'User' may stop using the 'Application' and terminate the service agreement at any time.
② If a 'User' violates applicable laws or fails to comply with these Terms, the 'Company' may terminate the agreement or restrict the use of the 'Application' as set forth in Article 13 below, and may claim compensation for damages from the 'User'.
Article 11 (Restriction on Use)
①The Company may terminate the service permanently or temporarily for the following reasons:
1. In the case that the ‘User’ transmitted the ‘Video’ that violated related laws or regulations or violates the rights of others via ‘Application’.
2. In the case that the ‘User’ violated Company’s operating policy.
③The ‘Company’ may restrict the service permanently if ‘User’ violates the particulars of Paragraph 1 habitually or the breach constitutes a crime.
Article 13 (Restriction on Use)
①The Company may terminate the service permanently or temporarily for the following reasons:
1. In the case that the ‘User’ transmitted the ‘Video’ that violated related laws or regulations or violates the rights of others via ‘Application’.
2. In the case where the 'User' otherwise violates relevant laws or fails to comply with these Terms.
②The ‘Company’ may restrict the service permanently if ‘User’ violates the particulars of Paragraph 1 habitually or the breach constitutes a crime.
③ If a 'Paid Service User' becomes subject to usage restrictions due to any of the acts described in Paragraph ①, the 'Company' shall not provide compensation for the restricted period. However, this shall not apply if the restriction was wrongly imposed due to the 'Company's' fault.
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Article 14 (Payment Method for 'Paid Services')
① Payment for a 'Paid Service Agreement' concluded within the 'Application' shall be made through the payment methods provided by the 'Application'.
② Payment shall be made in advance through the payment method designated by the 'User', and the 'Paid Service' shall begin immediately upon payment.
③ After the initial payment, automatic payments will be made on a recurring basis according to the billing cycle (monthly or annually) selected by the 'User' at the time of the agreement, unless the 'User' requests cancellation or modification. The billing date is set based on the date of the initial payment. If the same date does not exist in a particular month, the payment may be processed on the last day of that month. However, for payments made through third-party app markets (such as the Apple App Store), the billing date is automatically determined and processed according to each app market’s policies and systems.
④ If the 'User' wishes to continue using the 'Paid Service' that was provided as a free trial or promotional benefit after the end of such period, they must give consent for recurring billing prior to the end of that period. If the 'User' does not agree to or does not respond to the terms of conversion (including the time of conversion, changes in method, and payment method) within 30 days prior to the conversion, the 'Paid Service Agreement' will be terminated at the end of the free trial or promotional period, and the next payment will not be processed. However, this provision may not apply to overseas 'Users'.
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Article 15 (Withdrawal of Subscription, Termination, and Refunds)
① A 'User' who has entered into a 'Paid Service Agreement' may request withdrawal of the subscription within 7 days from the date of the agreement (payment date).
② If the content of the 'Paid Service' provided under the 'Paid Service Agreement' differs from what was advertised or is executed differently from the terms of the contract, the 'User' may request withdrawal of the subscription within 3 months from the date the 'Paid Service' began, or within 30 days from the date they became aware or could have become aware of the issue.
③ Separate from the right of withdrawal in Paragraphs ① and ②, the 'User' may terminate the 'Paid Service Agreement' at any time. However, to avoid the next scheduled automatic payment, cancellation must be completed at least 24 hours before the next billing date.
④ When the 'User' requests withdrawal, termination, or a refund, the 'Company' may deduct a certain amount based on the time of the refund request, service usage history, and remaining subscription period, as described below. If the amount remaining after the deduction is zero or negative, the refund may be denied. Upon refund, the remaining subscription period shall be immediately terminated.
Failure to accumulate any usage history of the 'Service' within 7 days of the purchase date qualifies as a 'withdrawal of subscription', and the full amount paid will be refunded.
If the withdrawal period has passed or if the 'User' has a usage history during the withdrawal period and terminates mid-term, the 'Company' will deduct the amount corresponding to the used portion from the total payment and refund the remainder.
⑤ If the payment was made via an app market (in-app purchase), the 'Company' will take appropriate measures under applicable laws, such as requesting suspension or cancellation of payment to the app market, in accordance with the Act on the Consumer Protection in Electronic Commerce. However, the processing of refunds through the app market will follow the policies and review standards of the respective app market.
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Article 16 (Compensation for Consumer Damages and Handling of Complaints)
① If a 'User' is unable to normally use the purchased 'Paid Service' or the use is significantly restricted due to the intentional misconduct or negligence of the 'Company', thereby causing damage to the 'User', the 'Company' shall make best efforts to resolve the issue and, in accordance with these Terms and applicable laws, shall provide a refund, an extension of the service usage period, or other appropriate compensation.
② However, the 'Company' shall not be held liable for compensation in the event that the use of the 'Service' is restricted or temporarily suspended due to any of the following reasons. Nonetheless, appropriate measures may be taken in certain cases in accordance with relevant laws and the 'Company's' policies:
1. Regular maintenance announced in advance;
2. Reasons beyond the 'Company's' direct control, such as natural disasters, changes in applicable laws, failures in external systems or partner platforms; or
3. Inaccessibility to the service due to reasons attributable to the 'User'.
Article 9 (The Company’s Limitation on Liability)
① The ‘Application’ only provides a service whereby ‘Users’ can shoot a ‘Video’ and transmit it via internet broadcasting platform. The exposure of the ‘Video’ on an internet broadcasting platform follows related laws and policies of each internet broadcasting platform. In particular, the ‘Application’ is irrelevant to creation of an account on an internet broadcasting platform, and the Application shall not guarantee the transmission of Video to the public via internet broadcasting platform.
② If the ‘User’ has an account on any internet broadcasting platforms (hereinafter referred to as the ‘Company’s Live Service’) such as CHZZK service, NAVER TV Live service, and WAV service, the ‘Company’ may transmit ‘Videos’ that are recorded via ‘Application’ to ‘Company’s Live Service’. However, the Company may terminate the transmission permanently or temporarily to ‘Company’s Live Service’ due to circumstances such as problem occurrence in ‘Company’s Live Service’ due to ‘Application’ or changes in Company policy, and the Company shall not be responsible for any damages.
Article 17 (The Company’s Limitation on Liability)
① The ‘Application’ only provides a service whereby ‘Users’ can shoot a ‘Video’ and transmit it via internet broadcasting platform. The exposure of the ‘Video’ on an internet broadcasting platform follows related laws and policies of each internet broadcasting platform. In particular, the ‘Application’ is irrelevant to creation of an account on an internet broadcasting platform, and the Application shall not guarantee the transmission of Video to the public via internet broadcasting platform.
② If the ‘User’ has an account on any internet broadcasting platforms (hereinafter referred to as the ‘Company’s Live Service’) such as CHZZK service, NAVER TV Live service, and WAV service, the ‘Company’ may transmit ‘Videos’ that are recorded via ‘Application’ to ‘Company’s Live Service’. However, the Company may terminate the transmission permanently or temporarily to ‘Company’s Live Service’ due to circumstances such as problem occurrence in ‘Company’s Live Service’ due to ‘Application’ or changes in Company policy, and the Company shall not be responsible for any damages.
Article 12 (Jurisdiction and Governing Law)
①The agreement shall follow the Republic of Korea Law, and any kind of lawsuit regarding this agreement will be subject to the jurisdiction of a competent court by following the Civil Proceedings Act.
②In the case of a user who has an address or residence in a foreign country, notwithstanding the preceding paragraph, any lawsuit related to the service between the Company and the user will have the Seoul Central District Court of Korea as the competent court.
Article 18 (Jurisdiction and Governing Law)
①The agreement shall follow the Republic of Korea Law, and any kind of lawsuit regarding this agreement will be subject to the jurisdiction of a competent court by following the Civil Proceedings Act.
②In the case of a user who has an address or residence in a foreign country, notwithstanding the preceding paragraph, any lawsuit related to the service between the Company and the user will have the Seoul Central District Court of Korea as the competent court.
Details of the Updates to the Privacy Policy
Items of personal information to be collected
When signing up for membership using a social media login, we collect your nickname, social media ID, email address, and profile image from the chosen social media platform. Also, email address (ID), nickname, and password will be collected when signing up with email address.
In the course of handling events and customer inquiry, email address and event prize shipment information may be additionally collected. In the course of using services, IP addresses, device information (language, country, etc.), service use records, records of poor use, terminal information, etc. may be automatically generated and collected.
The service provides features that utilize facial data, but facial data is not collected or stored.
Items of personal information to be collected
When signing up for membership using a social media login, we collect your nickname, social media ID, email address, and profile image from the chosen social media platform. When signing up for membership through NAVER Cloud B2B Service, we collect your nickname, member identifier(randomly allocated internal identifier), and profile image. Also, email address (ID), nickname, and password will be collected when signing up with email address.
When you use and make payments for PRISM Plus(subscription service), we collect payment details (including subscription information, payment date and time, and receipt information) as well as payment status. Additionally, we collect your email address for the purpose of providing you with service usage guidance and required notice related to our service including information of your payments and subscriptions.
In the course of handling events and customer inquiry, email address and event prize shipment information may be additionally collected. In the course of using services, IP addresses, device information (language, country, etc.), service use records, records of poor use, terminal information, etc. may be automatically generated and collected.
In the process of streaming your video, your facial and physical features as well as your voice may be temporarily processed. However, such data is not stored in our system.
Purposes of collecting and using personal information
The company uses the collected information for the following purposes:
To help users seamlessly access services
To identify users and prevent illegal use of services
To create statistical data about service use
For surveys and analysis required to improve services
For a lottery and prize shipment of campaigns and events
To identify users and respond to an inquiry when a user submits one
To notify depending on needs, including important notices, etc.
To deliver advertising information such as events
Purposes of collecting and using personal information
The company uses the collected information for the following purposes:
To help users seamlessly access services
To identify users and prevent illegal use of services
To create statistical data about service use
For surveys and analysis required to improve services
For a lottery and prize shipment of campaigns and events
To identify users and respond to an inquiry when a user submits one
To notify depending on needs, including important notices, etc.
To deliver advertising information such as events
To process payments, collect fees, verify transactions, and provide notifications related to payments and the use of recurring subscription services.
To comply with data retention obligations and other legal requirements under applicable laws and regulations.
User rights and how to exercise them
PRISM Live Studio is available to users aged 14 and older. Users can look up and modify their registered personal information, and request account deletion at any time.
Users may request the suspension of the processing of personal information at any time. However, the request to suspend processing may be denied due to the provisions of the law.
Users may withdraw their consent to the collection and use of their personal information at any time by cancelling their memberships.
If the user asks for correction of an error in their personal information, the relevant personal information will not be used or provided until the correction is completed. In addition, if this incorrect personal information was already provided to a third party, we will notify the result of correction to the third party without delay and have it corrected.
The company has terminated or deleted personal information upon the request of the users or legal representatives as specified in the “Period of retention and use of personal information”, and also processed not to browse or use for other purposes.
User rights and how to exercise them
PRISM Live Studio is available to users aged 14 and older(in the case of PRISM Plus(subscription service), users aged 19 and older). Users can look up and modify their registered personal information, and request account deletion at any time.
Users may request the suspension of the processing of personal information at any time. However, the request to suspend processing may be denied due to the provisions of the law.
Users may withdraw their consent to the collection and use of their personal information at any time by cancelling their memberships.
If the user asks for correction of an error in their personal information, the relevant personal information will not be used or provided until the correction is completed. In addition, if this incorrect personal information was already provided to a third party, we will notify the result of correction to the third party without delay and have it corrected.
The company has terminated or deleted personal information upon the request of the users or legal representatives as specified in the “Period of retention and use of personal information”, and also processed not to browse or use for other purposes.
Matters regarding installation/operation and rejection of automatic devices collecting personal information
The purpose of the use of cookies
They are used to identify the visit and use types and the volume of users of the services and websites that the users have used, and to provide optimized information to the users.
The installation/operation and rejection of cookies
The users have the option to set cookies. The users may allow or deny the storage of cookies from the option menu which is available in the browser and OS. However, if they refuse to save cookies, some services requiring login may not be accessible.
The permission for the third-party accounts
Matters regarding installation/operation and rejection of automatic devices collecting personal information
The purpose of the use of cookies
They are used to identify the visit and use types and the volume of users of the services and websites that the users have used, and to provide optimized information to the users.
The installation/operation and rejection of cookies
The users have the option to set cookies. The users may allow or deny the storage of cookies from the option menu which is available in the browser and OS. However, if they refuse to save cookies, some services requiring login may not be accessible.
Period of retention and use of personal information
In principle, the company will destroy the personal information of users without delay, when purposes of collecting and using personal information have been achieved. However, if there is a need to store it pursuant to the company’s internal policy or the relevant laws and regulations, it may be kept for a certain period of time. To prevent fraudulent subscriptions and illegal use, we retain one-way encrypted IDs for 6 months.
Period of retention and use of personal information
In principle, the company will destroy the personal information of users without delay, when purposes of collecting and using personal information have been achieved. However, if there is a need to store it pursuant to the relevant laws and regulations or the company’s internal policy, it may be kept for a certain period of time as follows.
In cases where retention is required under applicable laws and regulations
In cases where retention is required according to the company’s internal policies - To prevent fraudulent subscriptions and illegal use, we retain one-way encrypted IDs for 6 months.
Newly added
Safeguards for personal information
The company takes the following security measures to ensure the safe management of users' personal information:
Establishment and implementation of internal personal information management plans
Formation and operation of a dedicated organization for personal information management
Regular privacy protection training for personnel handling personal information
Access control to personal information
Management of access rights to personal information processing systems
Encryption of personal information during storage and transmission
Retention of access logs and measures to prevent forgery and tampering
Installation and operation of security programs to prevent malware
Physical security measures for the safe storage of personal information
Safety measures to prepare for disasters and emergencies
Management of printed and copied materials containing personal information
Secure disposal of personal information
Additional policies
By connecting any account to PRISM Live Studio you agree to privacy policies of the corresponding media or social network platform. PRISM Live Studio uses the YouTube API Services.
Additional policies
By connecting any account to PRISM Live Studio you agree to privacy policies of the corresponding media or social network platform. PRISM Live Studio uses the YouTube API Services.
A user can revoke a permission for accessing for Google account in the following page.
Objections
If you do not raise any objections before the effective date, you will be deemed to have agreed to the updated Terms of Service. From the effective date, when updating the PRISM Live Studio mobile or PC app, you will be prompted to review and agree to the updated Terms of Service before using the service.
You may choose not to agree to the Terms of Service and Privacy Policy, but service access may be restricted. If you no longer wish to use the service, you can delete your account.
7. Contact
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