Mac v2.0.3 App crash Issue
Feb. 02, 2026
Following the update to PRISM Live Studio macOS v2.0.3, we have identified an issue where the application may terminate unexpectedly under certain conditions.
This issue occurs when a user attempts to add a script via the Tools > Scripts menu, or immediately upon launch for users who had already configured scripts in a previous version.
Cause
This instability arises from a technical compatibility conflict between a 3rd-party library (LuaJIT) integrated within the app and Apple's compile environment (Apple Clang 16) in Xcode 16. Specific compiler settings have impacted the internal memory structure of certain components, leading to crashes during script-related operations.
How to Resolve
Until the next update is released, please follow one of the two solutions below to ensure a stable broadcasting environment.
Option 1:
Manual Deletion of Configuration Files
Open Finder and select Go > Go to Folder... from the top menu bar.
Copy and paste the following path into the input field:
~/Library/Application Support/PRISMLiveStudio/basic
Locate and delete the Scenes folder within this directory.
Note: Deleting Scenes folder will remove all your saved Scene sets.
Option 2:
Reinstall Previous Stable Version (v2.0.2)
Uninstall the current v2.0.3 application from your Mac.
Download and install v2.0.2 using the link below:
Additional Information
This issue specifically affects the macOS v2.0.3 environment. Our development team is currently finalizing a patch to resolve this conflict, and a permanent fix will be included in the v2.1.0 update scheduled for release next month.
We sincerely apologize for the inconvenience. If the issue persists after following the steps above, please contact us by clicking the PRISM info (i) icon at the bottom right of the app and selecting the Contact us menu.
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