Facebook Streaming Needs Setup And Permissions

This post provides guidance on resolving issues when live streaming to Facebook fails to start properly.

If you integrate your Facebook account with the PRISM app, you can live stream to your Facebook timeline or page. However, if your profile or the page you are streaming to does not meet Facebook’s basic requirements, streaming will not start.

To stream to a timeline or page, it is essential to grant the necessary permissions to the app. Additionally, if you want to stream to a page you didn’t create, you must configure additional settings within that page.

Streaming may also fail if Facebook has restricted your live streaming feature. In this case, the issue cannot be resolved through this post, and you must contact Facebook’s customer service for assistance.

This post covers the following five topics:

Facebook streaming requirements
Facebook account integration
Streaming to a Timeline
Streaming to Pages
Streaming to Groups (Currently not supported)

1. Facebook Streaming Requirements

The following requirements take effect on June 10, 2024, due to changes in Facebook’s Open API policy:

Your profile must be at least 60 days old to go live on Facebook. This applies to both timeline and page streaming.
You must have at least 100 followers to go live from your profile. This requirement applies to profiles using Professional Mode as well as page streaming.
Professional Mode:

If your Facebook profile does not meet these requirements, streaming via the PRISM app will not work. Please try again after meeting both requirements.

2. Facebook account integration

This guide explains how to integrate your Facebook account with the PRISM app. Please refer to the explanations accompanying the attached images.

Click the [Ready] button in the [LIVE] tab of the PRISM app. If no channels are currently integrated, you will see a list of available platforms.

Click the [Facebook] icon to open the Facebook menu, then click the [Connect Facebook] button (blue background) to log in and connect your Facebook account.

This screen requests permission for the PRISM app to stream to Facebook. The necessary permissions are pre-selected by default, so click the [Continue as] button to proceed.

This screen allows you to set the audience visibility for your live stream. You can adjust privacy settings within the PRISM app after integration, but the settings selected here will take priority. To ensure your selected audience visibility applies correctly, choose [Public] and click the [Continue as] button.

When streaming to timelines or pages, you will only be able to see viewer comments within the PRISM app if both the audience setting on this screen and the privacy setting in the PRISM app are set to [Public].

Once these steps are completed, your Facebook account is successfully integrated with the PRISM app. Click the channel card (shown in the left-side image) to access Facebook streaming settings, where you can configure streaming options for your page.

To stream to a page, click the [Choose where to post] section (shown in the right-side image).

Navigate to the [Choose where to post] menu and select [Page]. The app will then request permission to stream to the selected page.

Once all required permissions are granted, a list of available pages will appear, allowing you to choose where to stream.

3. Streaming to Timeline

After selecting Timeline, click the [Go Live] button to start streaming live on your Facebook timeline.

4. Streaming to Pages

As of December 16, 2023, Facebook has introduced new restrictions on live streaming to Pages.

Due to Facebook’s updated policy, the PRISM app is currently unable to process live streaming for newly created Pages or Pages without an established presence. Please note that this is a restriction imposed by Facebook’s policy, and the PRISM app has no control over it.

Facebook does not officially disclose the exact timeframe required for a Page to be eligible for live streaming or the level of engagement needed. However, it is estimated that a Page must be at least 60 days old and have at least 100 followers to qualify.

Once you integrate your Facebook account with the PRISM app, any Pages you have created will appear in the app’s list. Even if you didn’t create the Page yourself, it will still be displayed in the list if you have an Admin or Editor role.

However, simply following a Page will not make it appear in the list. If you have a Moderator, Advertiser, or Analyst role, the Page may appear in the list of streaming targets, but you will not be able to stream due to Facebook’s platform policy.

If you attempt to stream without the necessary permissions, you will receive the following error message:

“(#200) Subject does not have permission to create live video on this Page.”

This means that to stream to a Page, you must either create the Page yourself or be assigned an Admin or Editor role by the Page manager.

Page Admins can grant Admin and Editor roles through the Page settings.

Go to the [Page Roles] section under the [Settings] menu.

You can assign a specific Facebook user as an [Admin] or [Editor] by using the [Assign new Page role] option on the right side. Once a user is assigned as an [Admin] or [Editor], they will be able to stream live to the Page.

Lastly, please note that live streams to the Page will be shown in the Videos tab of the Page.

5. Streaming to Groups (Currently not supported)

The PRISM app has supported streaming to groups for a long time, but unfortunately, starting April 24, 2024, streaming to groups from the PRISM app will no longer be supported due to changes in Facebook’s Open API policy.

Deprecating Facebook Groups API (January 24, 2024)
The Facebook Groups API is deprecated in v19 and in 90 days will be removed from all versions. This deprecation includes all Permissions (publish_to_groups, groups_access_member_info) and Reviewable Features (Groups API) associated with the Facebook Groups API.

If previous versions of the PRISM app fail to adapt to these changes in external platform APIs, consider re-integrating Facebook within the PRISM app if streaming to timelines and pages, rather than groups, causes issues.

However, this change does not mean that streaming to Facebook groups is completely impossible within the PRISM app. Facebook group streaming through the PRISM app is still possible by following these steps: