# Facebook Streaming Needs Setup And Permissions

This post provides guidance on resolving issues when live streaming to Facebook fails to start properly.

***

If you integrate your Facebook account with the PRISM app, you can live stream to your Facebook timeline or page. However, if your profile or the page you are streaming to does not meet Facebook’s basic requirements, streaming will not start.

To stream to a timeline or page, it is essential to grant the necessary permissions to the app. Additionally, if you want to stream to a page you didn’t create, you must configure additional settings within that page.

Streaming may also fail if Facebook has restricted your live streaming feature. In this case, the issue cannot be resolved through this post, and you must contact Facebook’s customer service for assistance.

***

This post covers the following five topics:

1. **Facebook streaming requirements**
2. **Facebook account integration**
3. **Streaming to a Timeline**
4. **Streaming to Pages**
5. **Streaming to Groups (Currently not supported)**

***

## 1. **Facebook Streaming Requirements**

The following requirements take effect on June 10, 2024, due to changes in Facebook’s Open API policy:

* Your profile must be at least 60 days old to go live on Facebook. This applies to both timeline and page streaming.
* You must have at least 100 followers to go live from your profile. This requirement applies to profiles using Professional Mode as well as page streaming.
* **Professional Mode:** [Facebook Help](https://www.facebook.com/business/help/2680340558863560)

If your Facebook profile does not meet these requirements, streaming via the PRISM app will not work. Please try again after meeting both requirements.

***

## 2. **Facebook account integration**

This guide explains how to integrate your Facebook account with the PRISM app. Please refer to the explanations accompanying the attached images.

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FJFBXNMhSJ9etATkly3We%2F4602_01_n.jpg?alt=media&#x26;token=18ba749c-908f-4f44-b386-af5a50ea8a01" alt=""><figcaption></figcaption></figure>

Click the **\[Ready]** button in the **\[LIVE]** tab of the PRISM app. If no channels are currently integrated, you will see a list of available platforms.

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FhY88jbxgSN8ncbjoJJBf%2F4602_02_n.jpg?alt=media&#x26;token=ce672149-bcd3-4bf5-971e-b7f40343242b" alt=""><figcaption></figcaption></figure>

Click the **\[Facebook]** icon to open the Facebook menu, then click the **\[Connect Facebook]** button (blue background) to log in and connect your Facebook account.

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FbuQXioT4lUpm1wYWRsOm%2F4602_03_n.jpg?alt=media&#x26;token=97e92457-b10e-493b-9338-14a7e8f1dd40" alt=""><figcaption></figcaption></figure>

This screen requests permission for the PRISM app to stream to Facebook. The necessary permissions are pre-selected by default, so click the **\[Continue as]** button to proceed.

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FDgWQ1MUp49dvTOvRcOMR%2F4602_04_n.jpg?alt=media&#x26;token=d08d1487-f75b-469f-a0e0-5e6d778a0228" alt=""><figcaption></figcaption></figure>

This screen allows you to set the audience visibility for your live stream. You can adjust privacy settings within the PRISM app after integration, but the settings selected here will take priority. To ensure your selected audience visibility applies correctly, choose **\[Public]** and click the **\[Continue as]** button.

When streaming to timelines or pages, you will only be able to see viewer comments within the PRISM app if both the audience setting on this screen and the privacy setting in the PRISM app are set to **\[Public]**.

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FMJDw6BSxDsz8MKA9LSgk%2F4602_05_n.jpg?alt=media&#x26;token=310f4fe9-6c6c-4db7-b409-42972d5447c1" alt=""><figcaption></figcaption></figure>

Once these steps are completed, your Facebook account is successfully integrated with the PRISM app. Click the **channel card** (shown in the left-side image) to access Facebook streaming settings, where you can configure streaming options for your page.

To stream to a page, click the **\[Choose where to post]** section (shown in the right-side image).

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FudWeYY3xeH3gmRfH89RQ%2F4602_06_n.jpg?alt=media&#x26;token=e6c07a32-e432-44e9-85ce-f275a793e888" alt=""><figcaption></figcaption></figure>

Navigate to the **\[Choose where to post]** menu and select **\[Page]**. The app will then request permission to stream to the selected page.

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2F6OP4GlPVWJHhbQovB8lW%2F4602_07_n.jpg?alt=media&#x26;token=9afd1a14-53a1-41f4-a351-1c274609f7d0" alt=""><figcaption></figcaption></figure>

Once all required permissions are granted, a list of available pages will appear, allowing you to choose where to stream.

***

## 3. **Streaming to Timeline**

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FdhBrcs5356LNt0HnDaTx%2F4602_08_n.jpg?alt=media&#x26;token=6e7339aa-092e-4bc8-a71e-ac3a3067717f" alt=""><figcaption></figcaption></figure>

After selecting **Timeline**, click the **\[Go Live]** button to start streaming live on your Facebook timeline.

***

## 4. **Streaming to Pages**

As of December 16, 2023, Facebook has introduced new restrictions on live streaming to Pages.

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FWWESNzG5SF5HshinNx2Q%2F4602_09_n.png?alt=media&#x26;token=1308fd29-3c5f-4820-b2d9-04d782005617" alt="" width="563"><figcaption><p>You can verify this change by using the <strong>Live Video</strong> feature on the Facebook website.</p></figcaption></figure>

\
Due to Facebook’s updated policy, the PRISM app is currently unable to process live streaming for newly created Pages or Pages without an established presence. Please note that this is a restriction imposed by Facebook’s policy, and the PRISM app has no control over it.

Facebook does not officially disclose the exact timeframe required for a Page to be eligible for live streaming or the level of engagement needed. However, it is estimated that a Page must be at least **60 days old** and have at least **100 followers** to qualify.

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FdMc9Ec96NODDmThIXoFh%2F4602_10_n.jpg?alt=media&#x26;token=c7430708-d00e-44d1-836d-10d4ad7cf619" alt=""><figcaption></figcaption></figure>

Once you integrate your Facebook account with the PRISM app, any Pages you have created will appear in the app’s list. Even if you didn’t create the Page yourself, it will still be displayed in the list if you have an **Admin** or **Editor** role.

However, simply following a Page will not make it appear in the list. If you have a **Moderator**, **Advertiser**, or **Analyst** role, the Page may appear in the list of streaming targets, but you **will not** be able to stream due to Facebook’s platform policy.

If you attempt to stream without the necessary permissions, you will receive the following error message:

**“(#200) Subject does not have permission to create live video on this Page.”**

This means that to stream to a Page, you must either create the Page yourself or be assigned an **Admin** or **Editor** role by the Page manager.

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FsKJWl75s61CrYOSeBNZC%2F4602_11_n.jpg?alt=media&#x26;token=0025efa4-c83f-4e78-9a5b-9a713b10a149" alt=""><figcaption></figcaption></figure>

Page Admins can grant **Admin** and **Editor** roles through the Page settings.

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FilNs8k073zMPqZZpT59G%2F4602_12_n.jpg?alt=media&#x26;token=4a089d71-9541-4bdf-8c9b-ffc15c5a8f62" alt=""><figcaption></figcaption></figure>

Go to the \[Page Roles] section under the \[Settings] menu.

<figure><img src="https://1019928184-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlISC5rfB4Hnmbsjf8phq%2Fuploads%2FbAUpOFychytVztvqXUZJ%2F4602_13_n.jpg?alt=media&#x26;token=0496ab1a-9766-4f86-b830-25ae1ada5727" alt=""><figcaption></figcaption></figure>

You can assign a specific Facebook user as an \[Admin] or \[Editor] by using the \[Assign new Page role] option on the right side. Once a user is assigned as an \[Admin] or \[Editor], they will be able to stream live to the Page.

Lastly, please note that live streams to the Page will be shown in the Videos tab of the Page.

***

## 5. Streaming to Groups (Currently not supported)

The PRISM app has supported streaming to groups for a long time, but unfortunately, starting April 24, 2024, streaming to groups from the PRISM app will no longer be supported due to changes in Facebook’s Open API policy.

[**\[Introducing Facebook Graph API v19.0 and Marketing API v19.0\]**](https://developers.facebook.com/blog/post/2024/01/23/introducing-facebook-graph-and-marketing-api-v19/)

> Deprecating Facebook Groups API\
> (January 24, 2024)
>
> ***The Facebook Groups API is deprecated in v19 and in 90 days will be removed from all versions**. This deprecation includes all Permissions (publish\_to\_groups, groups\_access\_member\_info) and Reviewable Features (Groups API) associated with the Facebook Groups API.*

If previous versions of the PRISM app fail to adapt to these changes in external platform APIs, consider re-integrating Facebook within the PRISM app if streaming to timelines and pages, rather than groups, causes issues.

However, this change does not mean that streaming to Facebook groups is completely impossible within the PRISM app. Facebook group streaming through the PRISM app is still possible by following these steps:

1. Access the Facebook website.
2. Navigate to the target group for streaming on the Facebook website.
3. Click \[Create Post].
4. Click on the More button and select \[Live Video].
5. Go to the \[Create live video] menu.
6. Click the \[Go Live] button.
7. Select \[Streaming Software] as the video source.
8. Copy the \[Stream Key] and configure it in the PRISM app’s Custom RTMP settings.
9. The PRISM app provides Facebook’s \[Server URL] as a preset.
10. Save the Custom RTMP settings and choose the streaming destination platform.
11. Click the \[Go Live] button on the live preparation screen to start streaming.
12. Confirm the streaming preview in the Facebook \[Create live video] menu.
13. Click the \[Go live] button at the bottom left to start broadcasting live.

***

* Android error code: 4602
* iOS error code: 200


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