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  • Welcome!
  • Mobile
    • Overview
    • Guides
      • Getting Started with PRISM Mobile
      • Streaming
        • YouTube Streaming
          • Streaming to YouTube
          • Enabling YouTube HEVC (H.265) Streaming
          • Resuming YouTube Streams
          • Ending Process of YouTube Streaming
        • Configuration
          • Facebook App Tracking Transparency Permission
          • Setting Detailed Options for YouTube, Twitch, and Facebook
          • Broadcasting Live Stream in Background
          • Setting Adaptive Bitrate
          • Setting Non-save Video Option while Streaming
        • Sharing
          • Sharing Live Stream Links
        • RTMP
          • Using Custom RTMP
          • Connecting Facebook via RTMP
      • Widgets & Effects
        • Emotion Effect
          • Using Emotion Effect
        • Beauty Effects
          • Using Beauty Effects
        • GIPHY Effect
          • Using GIPHY Effect
        • Media Playlist
          • Using Media Playlist
        • Chat Widget
          • Automatically Disappearing Chat Messages
          • Displaying Superchat Widget
        • Text Widget
          • Using Informational Text Widget
        • Web Widget
          • Using Web Browser Widget
        • RTMP Overlay Widget
          • Using RTMP Overlay
      • Features
        • ScreenCast
          • Using Screencast
        • Remote Control
          • Using Remote Control for Another PRISM App
        • Camera
          • Setting Camera Focus
          • Using Chroma-key Background
          • Matching Your Stream Screen to Viewers’ Screens
          • Rotating Landscape and Portrait Screen
          • Flipping Front-facing Camera
          • Using Camera Pro Mode
        • AI
          • Transcribing AI Script from the Broadcast
        • Watermark
          • Hiding Watermark
        • Others
          • Muting Microphone and Camera
          • Using Live Streaming Status Indicator
          • Thermal Protection Mode
      • VTuber
        • Adopting 3D VRM VTuber
        • Adopting PNG Tuber
        • Creating PNG Tuber Characters Using External Applications
      • B2B
        • B2B Product for Utilizing PRISM App for Corporate Services
        • Connecting B2B Service Product Based on NAVER Cloud Platform
      • Error Solution
        • Streaming
          • Media Loading Failed
          • Video Encoding Failed
          • RTMP Connection Failed
          • RTMP Packet Transmission Failed
          • Server Connection Failed
          • Streaming Is Not Working
          • Stream May Be Terminated on the Live Platform
          • Stream Has Ended
          • Check Channel Integration or Title Settings
        • Error Information
          • Getting Details of Live Streaming Errors
          • End-of-live Broadcast Status Notifications
        • Performance
          • How to Reduce Overheating on Your Phone
          • Improving Smartphone Overheating for Better Streaming
          • 10 Tips for Better Stability and Quality
        • Facebook
          • Facebook Streaming Needs Setup And Permissions
          • Displaying Facebook Chats
          • Facebook Stream Was Canceled
          • Facebook Group Streaming No Longer Supported
          • Unknown Error On The Facebook
        • YouTube
          • How to Enable YouTube Streaming
          • YouTube Streaming Cannot Be Started
          • YouTube Stream Creation Failed
          • The Scheduled YouTube Live Had Been Deleted
          • The YouTube Scheduled Live Had Already Ended
          • YouTube Webcam Streams Are Unsupported
          • YouTube Login Has Expired
          • Solutions for Various YouTube Error Situations
        • ScreenCast
          • Responding to Audio Issues in ScreenCast
        • CONNECT
          • How to Resolve QR Code Scan Errors in CONNECT Menu
    • Announcement
      • General
        • NAVER Cloud B2B Product
        • Notice of Terms of Service and Privacy Policy Update (Effective July 7, 2025)
        • Upcoming Subscription Model for PRISM Live Studio
      • Service Disruption
        • Facebook Group Streaming Discontinued
        • [Solved] Facebook Streaming Error
    • Feature Update
      • Android Update
      • iOS Update
  • Desktop
    • Overview
    • Guides
      • Getting Started with PRISM Desktop
      • Streaming
        • Set Resolution
          • Finding Optimal Resolution for Each Platform
        • YouTube Streaming
          • Practicing with YouTube Rehearsal
          • Streaming HDR Content Live on YouTube
        • Twitch Streaming
          • Separating Audio for Twitch VOD
        • RTMP Streaming
          • Connecting Twitch via RTMP Presets
          • Connecting Instagram via RTMP Presets
          • Connecting Kick via RTMP Presets
          • Connecting BAND via RTMP Presets
        • SRT / RIST Streaming
          • Streaming Live via SRT or RIST Protocol
      • Features
        • Scene
          • Managing Scene Sets
          • Using Scene Templates
        • Audio
          • Using Audio Monitoring
          • Muting All Audio Channels at Once
        • Camera
          • Using Desk View on Mac
        • Chat
          • Using Chats
        • OBS Plugins
          • Using OBS Plugins
        • Recording
          • Using Automatic Recording File Splitting
        • Others
          • Using PRISM as a Camera Source in Other Programs
          • Live Drawing on Screen
          • Using Low Latency Audio Buffering Mode
          • Using Custom Browser Docks
          • Using PRISM Lab
      • Sources
        • Editting Sources
          • Adopting Chroma Key
          • Adopting Custom LUT Filters
          • Using Source Transition Effect
          • Setting Source Colors
        • PRISM Mobile Source
          • Connecting Camera from PRISM Mobile App
        • Spout2 Capture Source
          • Using Spout2 Capture Source
          • Setting Spout2 in VTuber Software
        • NDI Source
          • Using NDI Source (Windows)
          • Using NDI Source (Mac)
        • Media Source
          • Using Media Source
        • Window Capture Source
          • Using Window Capture Source
        • Audio Visualizer Source
          • Using Audio Visualizer Source
        • Music Playlist Source
          • Using Music Playlist Source
        • Clock Widget Source
          • Using Clock Widget Source
        • PRISM Sticker Source
          • Using PRISM Sticker Source​
        • Display Capture (Part) Source
          • Using Display Capture (Part) Source
        • Viewer Count Widget Source
          • Using Viewer Count Widget Source
        • Text Template Source
          • Using Text Template Source
        • PRISM Chat Source
          • Using PRISM Chat Source
      • Error Solution
        • Error Information
          • Understanding Issues with Error Notification
          • Providing Error Details for Support
        • Performance
          • Resolving Frame Drop Issues
          • Optimizing Live Streaming Performance
          • Configuring Graphics Card for PRISM App
        • Audio
          • Resolving Screen and Audio Sync Issues
        • Game
          • How to Fix Game Capture Failure
        • Others
          • Handling Network Error
          • Handling Stream Key or Channel Access Issue
          • Handling incorrect system time issue
          • Handling Error on Windows
          • Resolving Duplicate Update Issue
          • Resolving Google Login Localhost Issues
    • Announcement
      • General
        • NAVER Cloud B2B Product
        • Notice of Terms of Service and Privacy Policy Update (Effective July 7, 2025)
      • Service Disruption
        • [Solved] Facebook Streaming Error
        • Discontinuation of Streaming Feature Support for Facebook groups
    • Feature Update
      • Windows Update
      • Mac Update
  • LENS
    • Overview
    • Guides
      • Getting Started with PRISM Lens
      • Features
        • Virtual Background
          • Using Virtual Background
        • Beauty Effects
          • Using Beauty Effects
        • Color Filter & Color Correction
          • Using Color Filter & Color Correction
        • Advanced Camera Settings
          • Using Portrait Lighting and Motion Blur
        • PRISM Mobile Connection
          • Connecting Camera from PRISM Mobile App
        • Using Lens in PRISM Desktop
          • Using Lens in PRISM Desktop
          • Audio Output Setup after Connecting with PRISM Live Studio
        • Settings
          • Setting Decode Option
        • Others
          • Rotate / Mirror / Screenshot
      • Error Solution
        • PRISM Mobile Connection
          • Resolving PRISM Mobile Connection Issue
    • Announcement
      • General
        • Notice of Terms of Service and Privacy Policy Update (Effective July 7, 2025)
      • Service Disruption
        • Unusual Resolutions Can Cause Lens to Crash
    • Feature Update
      • Windows Update
      • Mac Update
  • SUPPORT
    • Help & FAQ
    • Download
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On this page
  • Lower the resolution and frame rate
  • Turn on the Adaptive bitrate option of the PRISM app
  • Stream where the network is stable
  • Use WiFi whenever possible
  • Check QoS policy when using unlimited data plans
  • Close other apps before start live streaming
  • Avoid excessive use of overlays and effects
  • Long streams can overheat your smartphone
  • Use latest high-end smartphone
  • Mobile streaming tips with video

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  1. Mobile
  2. Guides
  3. Error Solution
  4. Performance

10 Tips for Better Stability and Quality

Android, iOS

If you have ever experienced a lack of stability or quality in live streaming using our PRISM mobile app, please refer to the following tips to make better live streaming.


Lower the resolution and frame rate

Smartphones still lack hardware performance, such as CPU and memory, compared to desktops.

To perform live streaming, smartphones must simultaneously handle several tasks: 1) capturing video from the built-in camera, 2) displaying the video on the screen, 3) encoding the video, and 4) streaming the encoded video chunks over the network. Additionally, because smartphones rely on wireless networks, which are often unstable, insufficient network bandwidth can make it impossible to stream the video chunks to the live platform.

If your stream isn’t running smoothly, try lowering the resolution and frame rate gradually. Higher resolutions and frame rates put more strain on smartphones. For instance, under similar conditions, 720p is typically more stable than 1080p, and 30fps is more stable than 60fps.


Turn on the Adaptive bitrate option of the PRISM app

This feature is also known as ABP (Adaptive Bitrate Publish). Even when the network bandwidth is insufficient, it maintains the resolution but gradually reduces the video quality to decrease the size of the video. With the reduced video size, the stream is transmitted to the server more reliably, even under poor network conditions, allowing viewers to enjoy your video stably.

You can enable or disable this option by:

  1. Click the button labeled 720p at the channel card.

  2. Select the 'Video quality' option at the 'Stream Quality' layer.

  3. Set the 'Adaptive' value to On.


Stream where the network is stable

When the Adaptive bitrate option is set to Off, the bandwidth used to generate a 1-second video chunk for each resolution is as follows.

  • 1080p : 0.1 ~ 4Mbps or 0.1 ~ 6Mbps

  • 720p : 0.1 ~ 2.5Mbps or 0.1 ~ 4Mbps

  • 480p : 0.1 ~ 2.0Mbps

  • 360p : 0.1 ~ 1.5Mbps

The network bandwidth at the place where you live streaming must exceed this capacity. ​ However, if the Adaptive bitrate option is set to On, there is no problem with streaming video because the app adjusts the size of the video chunks by itself. ​ Of course, even if the video streams smoothly with the help of the Adaptive bitrate option, if the network is insufficient, viewers can watch the video of poor quality.


Use WiFi whenever possible

The results of measuring network performance using the Speedtest.net app, which can be downloaded from the app market, are as follows:

WiFi

  • Download : 134.4 Mbps

  • Upload : 154.2 Mbps

Data network such as LTE

  • Download : 89.2 Mbps

  • Upload : 17.8 Mbps

​ As shown, WiFi offers significantly better upload bandwidth compared to data networks. Upload speed is particularly important for live streaming since it involves transmitting video from the smartphone to the server. Keep in mind that the upload speed of data networks is typically only 1/5 to 1/10 of their download speed. For high-quality live streaming, we recommend having at least twice the network bandwidth specified in: Stream where the network is stable

While indoor live streaming usually doesn't require a network check, it’s highly recommended to check network conditions for outdoor streaming or in crowded areas. This is because data network availability might be insufficient in such environments.


Check QoS policy when using unlimited data plans

In general, the following policies apply to unlimited data plans. “The use of data is unlimited, but if it exceeds 100GByte per day, the maximum speed may be limited for the day only. (For example, maximum 100Mbps).” ​ Since the maximum is 100Mbps, the network is actually limited to a lower speed than that, especially the upload speed will be much lower.

If, despite using the unlimited data plan, the quality of a live broadcast deteriorates after a certain point, we can suspect this as the cause of it.


Close other apps before start live streaming

Other apps running in the background can consume your smartphone’s CPU and memory resources, eventually depleting the resources needed for live streaming.


Avoid excessive use of overlays and effects

You can overlay images, videos, and web widgets in our PRISM mobile app, and use various effects such as color filters.

However, these require additional resources from your smartphone, so depending on your smartphone’s performance, the quality of your live broadcasts may be affected. ​ This is because the encoding and transmission of video uses the device’s resources such as CPU and memory, which may incur additional burdens. ​ However, this doesn’t always happen, so remember this tip only if you’re experiencing problems with the quality of your live streaming.


Long streams can overheat your smartphone

The heat can reduce CPU performance and cause delays in live streaming processing.

Removing your smartphone case for a while during live streaming can help reduce heat generation.​

If you're interested in reducing your smartphone's heat, please refer to the following page:

  • How to Reduce Overheating on Your Phone

  • Improving Smartphone Overheating for Better Streaming


Use latest high-end smartphone

This is because, as mentioned above, your smartphone has to do several things at the same time for live streaming.

They can also handle live streaming faster and with less heat, even with the same usability.


Mobile streaming tips with video

Ryan Moyer of Wild4Games shares tips for mobile streaming using the PRISM app.

Mobile, Guides, Error Solution

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Last updated 2 months ago

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Tips to Dominate Mobile Streaming with PRISM Live Studio